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e2save - which is my first month?!

cougar_3
cougar_3 Posts: 746 Forumite
Hi,

After reading a couple of horror stories about people getting their months confused (not as funny as it sounds), I think I should check to see when I should send my cashback claim off.

I started the contract on 28th of November. I got my first bill on the 1st of December.
As it's a 12 month contract, I have to claim in the sixth month. On the leaflet, it says "month of purchase" at the top then month 2 - 6 after that. Does that mean I should be sending in this month's bill?

Should I just send it in anyway to cover myself?

Comments

  • cougar_3
    cougar_3 Posts: 746 Forumite
    Well, I'll send it off and see what happens.
  • boyohboy
    boyohboy Posts: 45 Forumite
    I have used e2save for 3years and they have always paid up. I just number the bills as they come in with a big red marker. So the 1st to arrive is 1 and so on. If you go to your account on the e2save web site they now tell you which bills to send. There is also a 0845 number there just for claims if your still unsure. Good luck.
  • eagleeye
    eagleeye Posts: 284 Forumite
    As per new cash back t&c number of bills doesn't matter.Look at the cashback leaflet and bill issued in particular month need to be send(bill issue date ).
  • thanks
    thanks Posts: 174 Forumite
    Part of the Furniture 100 Posts Name Dropper
    cougar wrote: »
    Hi,

    After reading a couple of horror stories about people getting their months confused (not as funny as it sounds), I think I should check to see when I should send my cashback claim off.

    I started the contract on 28th of November. I got my first bill on the 1st of December.
    As it's a 12 month contract, I have to claim in the sixth month. On the leaflet, it says "month of purchase" at the top then month 2 - 6 after that. Does that mean I should be sending in this month's bill?

    Should I just send it in anyway to cover myself?

    Yes, I think you need to send the 1 April bill. If you log on into your account, it should say this,

    Cheers
  • babihutan
    babihutan Posts: 15 Forumite
    My contract started 29th Nov 2006 with e2save.
    Same situation with cougar. Confused! Confused! :confused:

    It says "To gain the remainder of your line rental / cash back please send your 6th, 8th, 10th and 12th monthly bills within 30 days of the date stated on the relevant airtime bill, to us and we will credit you by cheque with £xx.xx each time".

    Therefore,
    1st bill = December
    2nd = Jan
    3rd = Feb
    4th = March
    5th = April
    6th = June ???

    Am I missing something?
  • eagleeye
    eagleeye Posts: 284 Forumite
    babihutan wrote: »
    My contract started 29th Nov 2006 with e2save.
    Same situation with cougar. Confused! Confused! :confused:

    It says "To gain the remainder of your line rental / cash back please send your 6th, 8th, 10th and 12th monthly bills within 30 days of the date stated on the relevant airtime bill, to us and we will credit you by cheque with £xx.xx each time".

    Therefore,
    1st bill = December
    2nd = Jan
    3rd = Feb
    4th = Marc
    5th = April
    6th = June ???



    Am I missing something?

    You need to send the bill issued in 6th month that means may 2007.Igonore the numbers ,look at the cashback leaflet.It just says the bill issued in particular month not the number.Hope it helps

    It is April Not may -your 6th month of connection.
  • eagleeye
    eagleeye Posts: 284 Forumite
    eagleeye wrote: »
    You need to send the bill issued in 6th month that means may 2007.Igonore the numbers ,look at the cashback leaflet.It just says the bill issued in particular month not the number.Hope it helps


    Sorry April is your 6th month not the may.Apologise for the error.See the leaflet for more details.
  • cougar_3
    cougar_3 Posts: 746 Forumite
    Thanks for your help. The website seems to say that it is April as well. It says enter your month of purchase (November). It then says to send in this months, which I have now done, by recorded delivery.
  • cougar_3
    cougar_3 Posts: 746 Forumite
    Just to follow this up, they sent me the cheque, but it bounced. Fantastic.

    They say that they'll send out a new one. I'll believe it when I see it!
  • babihutan
    babihutan Posts: 15 Forumite
    E2SAVE = Perfect company. Received all my cashback with no problem at all! Text message received a day after they received my claim. Cheque received in 10 days. Highly recommended!

    DO NOT USE MOBILE OUTLET !!
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