Comet Sale Starts Tomorrow

GreenEcoGirl

If necessary, I will pursue my faulty item with the manufacturer, but it's the inconvenience and principle that I'm concerned about.

Plus, I don't want to have to pay to send an item to be repaired (which could be the case, as I understand it), when it will effectively nullify any discount I got in store and ultimately add to the cost of an item I've not even used yet...

KTF

What you have discovered is one of the risks of buying something that is faulty from a company that is in administration.

They cant give you a refund as that is taking cash out of the business so you have been added to the pile of creditors and would probably end up getting nothing back had you not paid for it on a credit card so speak to the card issuer and let them sort it out.

Kite2010

Alybea wrote: »

I can't imagine Dixons buying many Comet stores?
Dixons have just refurbished Dixons/PC world into one shop here (leaving the empty PCworld store empty)... there is a comet in the same retail park.
The other Comet here also has a Dixon two doors down. It must be the same across the country?

The sale isn't about bargains, it's about recovering as much as possible for the people they owe money to.

I reckon that stores that Dixons group will buy will be in areas where they don't already have a store.

Or if the comet store is a better building than their current store (size, location, parking etc)

smala01

Kite2010 wrote: »

I reckon that stores that Dixons group will buy will be in areas where they don't already have a store.

Or if the comet store is a better building than their current store (size, location, parking etc)

As there is hardly going to be a stampede to pick up the stores, i would imagine Dixon will just wait until the liquidation is complete then pick up the leases. No need for them to buy anything - and more importantly they get the staff on Dixon contracts rather than transferred Comet t&c's

CoolHotCold

Dixons Retail have already said they've looked at the retail sites and most have a PcWorld/Currys on them where a Comet is, so are not looking to takeover any leases.

I've been to a few Comets across the country and they are all (bar one) worse than the Currys/PcWorld stores, so I'm not exactly sure it makes sense transferring a lease (don't forget you'd have to break the current lease at a huge sum of money, or pay for two leases till the current one runs out) and spend more money changing the store layout to fit the Dixons retail gondalas and play tables.

Stampede_2

Initially Comet said they wouldn't accept their Gift Vouchers, now I understand they are. This might change and also some folks might still have 'unspent' ones if/ when the store closes completely.

What is the legal position of these vouchers and holders as creditors ?

If I understand Martin correctly he has said it is an untested and uncertain area of law. I therefore throw this into the pot for discussion but I stress it is not my specialist area of law, maybe others can add or develope my thoughts, even show how I might be wrong.

When a person 'buys' a gift voucher they effectively get a receipt of cash they have deposited. The company has the money. There is a clear understanding that the holder of the voucher can then use it as value against goods stocked by Comet. I do not think any VAT is charged by Comet when you 'buy' a gift voucher therefore at that stage they have not provided any goods or service, both of which would be liable to VAT. VAT is only paid by the person who subsequently uses the voucher to purchase goods.Therefore I would suggest that Comet are holding the cash they received on Trust for the eventual redemption of the voucher. Whilst Comet could put the money they hold into a special 'trust account' they do not have to. The fact that persons holding money on trust do not have special accounts does not defeat the principles of trusteeship.Unlike some other property there are no special rules or laws that say how a declaration of trust has to be declared for cash.

If I am right then it would mean that the liquidators can not use the unredeemed gift voucher money to settle other creditors and it must be returned in full to the holders of the vouchers. The principles of trust defeat other creditors. I would argue that the gift voucher is only a receipt for the money held on trust by Comet.

Incidentally, when I have paid deposits for really expensive items I could not afford to have delivery defaulted on I have often actually written on the back of my cheque or on the order form 'deposit held on trust for Mr. xvxvxvvx for his goods as detailed'.Sometimes I've been asked why I've done that but never had my business declined as a result.

rahulpower

Hey guys, my mom bought a tassimo hot drinks maker for £80 comet "sale" when the exact same model was avalable online for £45 -_-
I took it into comet with a receipt and the maker still sealed and they refused a refund claming that they were in administration. can i get my money back? if not, what if i open it and its faulty? then what?

oh and thanx for reading!

KTF

No you cant get a refund and if it is faulty then you have to speak to the manufacturer.

Its not their fault that your mom didnt do research first to see what price it was in other places.

rahulpower

KTF wrote: »

No you cant get a refund and if it is faulty then you have to speak to the manufacturer.

Its not their fault that your mom didnt do research first to see what price it was in other places.

dont they have to deal with faulty items rather than manufacturer? i read that on this very website!

KTF

What's Comet doing? Deloitte says, regardless of when you bought the item, it will try to repair Comet-branded products. If you bought goods in Comet which were made by another firm, it will not offer this service. Instead, it says you should use the manufacturer's warranty or an extended warranty.

From: http://www.moneysavingexpert.com/news/shopping/2012/11/comet-administration-latest-what-are-your-rights