Applaws Cat Food 12 x 70g - 0.76

debtmess

2 of each so 4 box's x I had a feeling it would be cancelled but nothing ventured nothing gained x

Online it's still showing as processing lol

shazzafly

I just had a refund, no email just a refund through paypal !! Booooooooooo !!:mad::mad::mad::mad::mad::(:(:(:(:(

poppie123

debtmess wrote: »

2 of each so 4 box's x I had a feeling it would be cancelled but nothing ventured nothing gained x

Online it's still showing as processing lol

Not loads and loads then like some, lol. I too thought they would all be cancelled but you have to try these things.

I wonder what the process is? whether they are cancelled in alphabetical order or time of ordering? or even if there is a system to cancellations?

Oh well it's off to Pets at home where they have them on offer of 12 for the price of 9.

moneysavingkitten

Got an e-mail from them, no refund yet though.

Dear Customer,

We are writing in reference to your recent order with us for Applaws food pouches. Due to a system error, this price was showing as incorrect. This was not something that could have been anticipated and we have since corrected the error.

Unfortunately, due to the level of inaccuracy of the price for the item in question, we are unable to fulfil your order for the price paid. I’m sincerely sorry for any disappointment caused but the unrealistic price listed was merely an error mistakenly displayed on the website for a short period of time and it has of course been corrected. Your order has been cancelled and we are of course refunding what has been paid. In anticipation of the understandable questions you may have, we refer to the Typographical Errors section of our Terms and Conditions in this situation, which are listed below.

Typographical Errors

Pet Supermarket® has taken every care in the preparation of the content of this web site, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described.

However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this web site. All prices are displayed inclusive of VAT. To the extent permitted by applicable law, Pet Supermarket® disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this web site

Pet Supermarket® shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this web site In the event a product being listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price.

We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Our filters are to only be used as a guide, please take care to check your order before confirming payment. If an item appears within the incorrect filter please contact us and we shall amend the product.

We are required by law to display the last date of change to our Terms and Conditions and these are listed at the bottom of the page with a live link to previous versions. A copy of the statement is below.

These terms were last changed on 17th of September 2011. Previous versions of our standard terms and conditions can be viewed here. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

Your whole order has been cancelled and will be refunded accordingly within the next 3-5 working days (please allow for the full 5 days as transaction times can vary from bank to bank). If there were any other items on your order which you still require then you will need to place a separate order for these again.

Please accept our sincere apologies for any confusion or inconvenience caused by this error. It was of course not in our intentions at all and again we send our most sincere apologies for any disappointment or frustration caused. This is a rare incident that should not have occurred and we can assure you that measures have been put in place to ensure this does not happen again.

Kind regards,

Pet Supermarket

mizfiesta

Moneysavingkitten, yup I've just got an email in the last few minutes to....oh well I guess we tried

poppie123

yeah i just got the same email, no paypal refund as of yet though

anteater99

Email to cancel order received.

C00kie_2

My cancellation email received. Awww pity

poppie123

C00kie wrote: »

My cancellation email received. Awww pity

Have you had your paypal refund yet?

mizfiesta

We were all soo excited to.... sniff sob gulp...