TOTAL SECURITY PARTNERS - parking fine?!

mcdoo33

I just had one of these from total security partners ltd while doing some work for a resident in a block of flats, I had a pass which fell off the dash board. I thought as I was there on official business with a pass they would be ok, so I emailed them to appeal (with no luck), they now know I was driving the car, does this make a difference? I don't see why I should pay as I was a legitimate visitor to the apartment block. Should just ignore it now anyway?

ManxRed

Yes, just ignore it and all their stupid scary threatening letters. Legally they haven't got a leg to stand on.

Coupon-mad

mcdoo33 wrote: »

I just had one of these from total security partners ltd while doing some work for a resident in a block of flats, I had a pass which fell off the dash board. I thought as I was there on official business with a pass they would be ok, so I emailed them to appeal (with no luck), they now know I was driving the car, does this make a difference? I don't see why I should pay as I was a legitimate visitor to the apartment block. Should just ignore it now anyway?

As long as you are the registered keeper of the car, you will get the letters and you can ignore them, yes! They look like this:

https://forums.moneysavingexpert.com/discussion/2329119

The only time to appeal would have been if it was a company or lease/hire car because otherwise, the letters go to the company - and very often Fleet Managers stupidly mistake these fake PCNs for real ones and actually take them seriously.

captain_oats

Hi,

I have a company car, and I was blocked out of my usual parking space outside of my residential building so had to park outside the building opposite (same parking lot) however I got a parking fine from TSP. I would normally ignore this but I'm not sure my company would be happy with letters warning of debt collectors.

what should I do?

Stroma

With company and lease cars we recommend that you contact the parking company and appeal, just state that you were responsible for the vehicle, giving your name and address (not phone number) and that is, don't admit liability at all.

Once they are writing to you, either ignore them as they cannot go back to your employers. or if you prefer just do a simple appeal stating that if they don't accept the appeal per the BPA Code of Practice, please provide a Popla Verification Code so you can appeal to Popla

http://www.totalsecuritypartners.com/page.php?pagid=5000

captain_oats

Thanks should I email through the website or go through the appeals email on the back of the ticket? appeals@paypcn.net

I took pictures showing my parking blocked by a car on their car park. Should I not mention any of this yet?

Stroma

captain_oats wrote: »

Thanks should I email through the website or go through the appeals email on the back of the ticket? [EMAIL="appeals@paypcn.net"]appeals@paypcn.net[/EMAIL]

I took pictures showing my parking blocked by a car on their car park. Should I not mention any of this yet?

I would go through the emails as you have a copy of what has been sent, if you are going through popla eventually just let us proof read your appeal so we can give you some tips.

captain_oats

Ok thank you for your help, I'm going to email this for now. just so they start emailing me.

Dear Appeals co-ordinators,

I have just moved into ***** who's car park is shared with your own. I have a parking permit for this which was displayed in my window when you issued a ticket. However when going to park in my space (see picture) on the other side of the white van, I noticed the BMW in picture was parked on your property too far out to fit my car through, thus blocking my car. It was also too tight to reverse out due to another car also parked in your car park by the gate poking too far out.

I am responsible for the Vehicle.

Reference: ********
Vehicle Reg: LT** ***

Mr Joe Bloggs
22
Penny Lane
Manchester
M* ***

Regards

Captain Oats

captain_oats

I have received this response.

Dear Mr Oats

Thank you for your email of appeal against the Parking Charge Notice **********6 issued by us to you on 11/03/2013. Having carefully considered the evidence provided by you we have decided to reject your appeal for the following reasons:

Not Displaying a Valid Permit

In line with the signage and the terms of the car park displayed on the signs it is your responsibility to make sure that the permit is displayed clearly on your windscreen.
Having looked at the photographic evidence taken by our officer it is very clear your vehicle was parked right in front of one of signs Your landlord/letting agent is responsible for informing you where to park

You now have a number of options from which to choose:

1,Pay the Parking Charge Notice at the prevailing price of £60 within 14 days. Please note that after this time the discounted rate will no longer apply and the Parking Charge Notice will rise to £100.

2, Make an appeal to POPLA - The Independent Appeals Service by completing the accompanying form or by making your appeal online at popla.org.uk. Please be advised that if you opt for independent arbitration of your case, the ability to pay the parking charge at the reduced rate of £60 will be at an end. If you opt to pay the parking charge you will be unable to appeal to POPLA.

3,If you choose to do nothing, we will seek to recover the monies owed to us via our debt recovery procedures and may proceed with Court action against you.

If you choose to take option 2 above we have attached the relevant information provided by POPLA together with the POPLA appeal form which has your unique verification code at the foot of the form.

Kind regards


Appeals Department
for Total Security Partners Limited
Tel: 0844 683 4203
Fax: 0870 300 7173
paypcn.net

captain_oats

I have now replied with this that I pulled from another Website.

If you would kindly send details as follows I will then be able to consider both your own right to make any demand and my own liability for payment of it.

1. Proof of your right to make a contract with a driver using the said car park facility. This to be in the form of landowner rights such as a copy of the land deeds, any contract with the landowner giving you the right of occupation of the land rather than a right of access for monitoring the said area, or a lease agreement for the land in question.
2. A copy of the contract between yourself and the landlord showing your responsibilities in monitoring the car park on their behalf, and your right to pursue any matter to legal proceedings if no payment is forthcoming.
3. A copy of any contract that you allege exists between yourself or landowner client and myself; such contract to be shown to have been properly offered and then accepted by myself or any other driver who may have been involved in this matter.
4. The reasoning of the alleged contravention. Please advise as to whether this alleged offence was supposedly for a Breach of a Contractual Parking arrangement or for trespass. If no contractual agreement was made or accepted by either party then an explanation as to why you consider trespass was committed in an area where there is free access by the landowner to members of the public.
5. In the unlikely event that you do have full rights to make contracts with individual drivers, either on behalf of the landowner, or at your own behest due to some contractual arrangement with your client, then I need a breakdown of what charges have been made in connection with the alleged contravention or trespass and how they have been calculated in accordance with the necessity to make a charge for a known financial loss to the landowner.

I am aware of the legal aspects of the monitoring of such premises and am keen to avoid any doubt as to whether or not you have a legal right to demand payment, and whether I am equally liable to make that payment as demanded.

I am also aware of the existence of various cases in courts which have shown that the vast majority of such demands are made by companies who have no authority to make them in the first place, so I need to remove that doubt in this case to progress it any further.

Failure to provide the information requested in support of your claim will mean that I will not consider this particular charge to have any merit and will therefore refuse payment accordingly.
It will also carry the consequence of a complaint being made for harassment if demands continue in any form if you cannot fulfil the disclosures requested.