My Sky BB speed

penrhyn

Sky does not do a' free' 2 Mbps service. Both the 'free' one and the unlimited one are up to 20Mbps ish.
OP Get on to Sky and get them to sort out your line speed.

gonzo127

penrhyn wrote: »

Sky does not do a' free' 2 Mbps service. Both the 'free' one and the unlimited one are up to 20Mbps ish.
OP Get on to Sky and get them to sort out your line speed.

i am guessing the OP is on the old free package which was limited to 2mb speed and hasnt signed up to the 'new' lite package with the uncapped speed (and a 12 month contract term)

penrhyn

You could be on to something there, Sky are tricky tricksters when it comes to new product offers. I seem to remember having to renew my unlimited broadband one time to get the new cheaper service.
Be interested to know the answer.

lindabea

gonzo127 wrote: »

i am guessing the OP is on the old free package which was limited to 2mb speed and hasnt signed up to the 'new' lite package with the uncapped speed (and a 12 month contract term)

Gonzo - you seem to be very knowledgeable. I been with sky for over 3 years, so yes - I think I may be on the old limited 2 mb limit. I just been onto sky ,and they confirmed that my speed is very low - apparently my line should support upto 12 mb. The guy I was talking to said that he upgraded the line speed and will see the speed going up to possibly around 9-10. This may take between 2-3 to see the difference. Fingers crossed