Help! I have a very confused buyer!

terra_ferma

I doubt you'll get your money, if they really wanted the item they would have found a way, normally the issue is combining items, not paying for them. Could it be that it's more expensive to buy them individually without combined postage and they think they would be worse off?

lindseykim13

Sounds like they don't want them to be honest, I would tell them to send a cheque too and leave it at that.

theoretica

As the problem is with paying for the two combined tell them to pay for the two items separately as normal and ignore your combined invoice. This will cost them more in postage and (assuming you want to) you can offer to put the discount in the parcel as stamps.

TAG

Well, I've already explained to them the 'safari' thing. That doesn't work apparently.

I've offered to take a cheque or postal order.

I have undone the combined invoice, at the buyers request I might add.

I don't think they'll pay either.

So tomorrow I shall open a NPB case, as quite frankly there is nothing else I can do to help them. *sigh*

thriftymanc

RainbowDrops wrote: »

I also find it amazing that someone can afford an iPhone, but not a computer!
People have odd priorities, I've seen people at the shops getting a trolley load of value range items, then whipping out their expensive iPhone while waiting to pay!

Maybe they don't want to own a computer? And maybe the people you see in the supermarket are saving money on the boring everyday essentials so that they can afford to have luxuries like an iPhone in their lives? Where's the law that says you must own a computer or that you're only allowed to buy expensive food if you have an expensive phone or vice versa?! I don't see the point of spending more than I have to on food - maybe I should sell all my nice possessions and live in a box


Going back to the OP, I think this particular buyer is just TSFE, my OH can pay for things just fine on his iPhone using the browser so god knows what this buyer's problem is!

RainbowDrops

thriftymanc wrote: »

Maybe they don't want to own a computer? And maybe the people you see in the supermarket are saving money on the boring everyday essentials so that they can afford to have luxuries like an iPhone in their lives? Where's the law that says you must own a computer or that you're only allowed to buy expensive food if you have an expensive phone or vice versa?! I don't see the point of spending more than I have to on food - maybe I should sell all my nice possessions and live in a box

Heh, my comments were maybe a bit of a sweeping generalization, but for me if it was the choice between having to have fatty value mince, watery value chicken, tasteless value cheese, etc or a smart phone, I wouldn't sacrifice my food.
That said, the particular family I saw looked pretty chavvy

terra_ferma

TAG wrote: »

Well, I've already explained to them the 'safari' thing. That doesn't work apparently.

I've offered to take a cheque or postal order.

I have undone the combined invoice, at the buyers request I might add.

I don't think they'll pay either.

So tomorrow I shall open a NPB case, as quite frankly there is nothing else I can do to help them. *sigh*

I would offer a cancellation, NPB are a bit risky, if the find a way of paying you could end up with a neg/low stars
In my experience NPB after there has been some contact and the buyer was (allegedly or otherwise) trying to pay, can cause problems.

thriftymanc

RainbowDrops wrote: »

Heh, my comments were maybe a bit of a sweeping generalization, but for me if it was the choice between having to have fatty value mince, watery value chicken, tasteless value cheese, etc or a smart phone, I wouldn't sacrifice my food.
That said, the particular family I saw looked pretty chavvy

Nah you're right, there is a line when it comes to the value stuff! And also *whispers* maybe the phone was nicked anyway

TAG

terra_ferma wrote: »

I would offer a cancellation, NPB are a bit risky, if the find a way of paying you could end up with a neg/low stars
In my experience NPB after there has been some contact and the buyer was (allegedly or otherwise) trying to pay, can cause problems.

I had thought of that.
But, after bending over backwards trying to help them.
I've not had any further contact from them since yesterday......after they asked if I would undo the combined invoice, which I've done.
Guess I'm just a bit miffed with it all now TBH.
I'll message them in the morning and see what happens.

custardy

RainbowDrops wrote: »

I also find it amazing that someone can afford an iPhone, but not a computer!
People have odd priorities, I've seen people at the shops getting a trolley load of value range items, then whipping out their expensive iPhone while waiting to pay!

I know someone who earns a very good wage,but just uses their phone for online stuff
not bothered about a PC
not for me but it suits them