BT home hub keeps dropping wi-fi

mark2514

well the BT fix whatever they apparently did or didn't do "from their end" lasted till this morning so as recommended by macman I have changed the channel on my hub to see how we get on now. No thanks to BT all the same and a thank you to everyone who has replied with advice

penrhyn

Why don't you connect one of your devices with an Ethernet cable, then monitor the situation. Should be easy then to determine whether its a wireless problem or a line problem.

edna_clouds

We had exactly the same think with BT and their router. You'd be there on the internet on our laptops then without warning the wifi would drop out even when we was in the same room as the router. Sometimes a few minutes and it would come back on but sometimes had to reboot the router. We never had trouble before with wifi signal. We have since changed our internet provider and the wifi has been good all over our house.