Mse forums misused

madmayo

............................................................

Fosterdog

Maybe they have a problem with their till system so have to do it all manually until the automated system is up and running.

Did you ask anyone why it's different or what the new process is and how you get your voucher?

kermitfrog

Fosterdog wrote: »

Did you ask anyone why it's different or what the new process is and how you get your voucher?

This is not a forum for sensible suggestions!!!

Mupette

http://www.asdapriceguarantee.co.uk/?utm_source=homepage&utm_medium=pannel&utm_campaign=mainpanel3Orgnl

simple to use here......

you print it off at home..

fozmcfc

It could be, that they haven't received the vouchers yet to give out.

It could be, that the way the vouchers were done last time, meant it was easy for staff/customers to abuse the system.

Been in a job, where staff I've worked with have been sacked for abusing voucher schemes and also where the printers/couriers have let us done and we haven't received vouchers in time to give out to customers.

Or of course, it could be, they are hoping, customers won't be bothered to return for them. Or that customers who return for them are then tempted to just buy a few items when picking them up, that they wouldn't have bought otherwise.

paddyrg

I can only imagine the raffle ticket business was because they had run out/had missed a delivery/the dog ate the proper vouchers, and so they improvised something with the raffle tickets to avoid disappointment.

Slowhand

Contrary to what has been said this is not the first time Asda have done it this way. The last £5 promotion was the same and those without a printer got the voucher printed by simply by taking the receipt to the customer services and they were happy to print it out.

MrsBartolozzi

I was just looking for evidence that Asda didn't hand out £5 vouchers at the till, when Slowhand beat me to it.
https://forums.moneysavingexpert.com/discussion/3975929

This thread talks about how to redeem the £5 in May 2012,
and this one is from a whole year ago: https://forums.moneysavingexpert.com/discussion/3554335
and they talk about having to print it off the apg page.

Mupette

madmayo wrote: »

still doesnt answer as to why they cant give it at the till like before??
I am waiting for a reply from asda as to that reasoning!

well there was something in the newspaper a few weeks back of how customers were abusing the system, but your probably not interested, just ring asda and ask them,

Hern

Asda needs to wake up and smell the, er, Tesco. We received a book of £10 (not £5) off vouchers on a £40 spend, each voucher dated on a week by week basis. We're midway through this £10 voucher promotion, and now have two left: "£10 off when you spend £40 or more" at the store named on the voucher (our local store) valid from 22/10/2012 to 28/10/2012, and ditto valid from 29/10/2012 to 04/11/2012.

We spent £42 on a Tesco shopping trip last week and when we handed that week's voucher to the cashier, she reduced the bill to £32. Tomorrow, or maybe the day after, I need some more gin (!), food, and a couple of bottles of wine, so it might be nearer £50 but with the voucher, will be less than £40.

If Asda nationwide is actually running this £5-off-on-£40-then-go-through-lots-of-hoops-to-get your-meagre-discount, then it's taking the p*ss out of its UK customers. Its Walmart parent would never get away with that kind of thing in the US.

We're not Asda customers, never have been (we actually buy more from Lidl because we don't particularly like our local Tesco store) but if I'd been treated the way Asda customers seem to have been on here, I'd be wanting to find out from Asda just !!!!!! it thinks it's playing at.

However. . .rather than wasting time on writing to a store manager in any locality, assuming one is bothered enough about an issue to actually write, then a letter for publication in the local newspaper is the way to go. It's am-az-ing, the sensitivity that the big-name supermarkets have to the issue of 'local' brand loyalty. They have huge PR departments who constantly bang on about how "Foundations equal Local", and that when disgruntled customers start, very publicly, chipping away at those foundations, well. . . It gets kinda serious.

The 'Raffle Ticket Supermarket': yeah, I can see Walmart being overjoyed at the way its UK operation is running. And a measly fiver off when Tesco is offering a tenner? Sheesh.

barbiedoll

I've been getting £5 vouchers at Morrisons for the last couple of weeks, they just give them to you at the till with your receipt. I can't understand how Asda are so popular in this country, making customers queue up three times just for a £5 voucher is insulting at best. It's not like they're particularly cheap there now, there's never enough staff to man the checkouts, their stores are badly laid out and often dirty and/or untidy and most of their staff look like they've lost the will to live.

Shop elsewhere!