Plusnet mystery

Plusnet_company_representative

Hi there,

The best thing to do would be as Robisere says - log in to http://contactus.plus.net and then view my questions. Once you're there you should be able to look at all closed questions on the account, if you could grab the ID of one of those and post it here I'll be able to get your account details from that - and it's completely anonymous and useless to anyone who can't access our internal systems

If you could choose one that isn't a service notice (the reference numbers for those start with the letters SN) that'd be great, thanks very much.

Hope that helps,

Matt Taylor
Customer Support

Im_just_careful

There is a daily breakdown in

https://portal.plus.net/view_my_broadband_usage/index.php?&strAction=PERIOD

If you don't use the broadband for a day does this show less than 1MB ?

Does the usage breakdown look likely ?

Any chance of some sort of virus ?