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The Norfolk hamper company thread
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Wish NHC could update their view order pages to show when the hampers are dispatched!!!
Still waiting....
Have a feeling mine will be one of the last ones to come out as got quite a few coming so a bit more waiting to do.0 -
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The original 6 get 6 free with the picnic hamper just wondered if anyone had had the christmas one would just like to see a photo thanks0
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Well, I have STILL not had a reply to any of the 5 emails I sent and I can't get through on the phone either. I NEED to speak to them BEFORE they send my order out as we agreed before I placed my order that I could swap some of the contents due to food allergies!
I don't understand why other people are managing to get replies and I can't! SO FRUSTRATED!!!
I am really worried they will just send the normal hampers which will not be suitable. If they turn up I won't be able to afford the returns delivery cost! Should I just refuse the order at the door if it does turn up?0 -
Wish I'd ordered the cheese one now. Still, I'm sure it can be ordered as part of the 12 month deal so can look forward to it next year. Theres so many brilliant offers from this company, think I'll have to join the hamper club.
Everyone's photo's look good.0 -
Well, I have STILL not had a reply to any of the 5 emails I sent and I can't get through on the phone either. I NEED to speak to them BEFORE they send my order out as we agreed before I placed my order that I could swap some of the contents due to food allergies!
I don't understand why other people are managing to get replies and I can't! SO FRUSTRATED!!!
I think they are just so busy that they just haven't got the time to reply at the moment. Hopefully Neil will reply when the shop closes.
Keep trying and i am sure he will reply.0 -
I appreciate they are busy and I don't mind being one of the last people to receive their hampers BUT I am concerned they will just send the normal hampers which won't be suitable and wasn't what I agreed to buy.0
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I appreciate they are busy and I don't mind being one of the last people to receive their hampers BUT I am concerned they will just send the normal hampers which won't be suitable and wasn't what I agreed to buy.
Fingers crossed you manage to speak to him. I emailed him earlier about my hampers and have had the bog standard we will get back to you within 48 hours reply.
My hampers aren't coming until next week which like you i don't mind if i am one of the last to get them.(so long as they are here by friday)0 -
Just tried to call again for the 8th time today and got no reply.
Could people please tell me what phone number and email address they are using please? I haven't even had the bog standard 'we will reply within 48 hours' email. Thank you.0
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