The Norfolk hamper company thread

movingon

I have bought the 24 hamper deal based on the fact Neil said I could have two now and the rest in January. Now it says on the web site this is not possible. I am getting a ?bit worried that he is perhaps starting to think he has bitten off more than he can chew.
After all how can it be cost effective to send one hamper to me per month and one somewhere else, multipied by however many people take up the deal?

A_Phoenix_of_Tangerine

I think people need to chill a bit! If you've been told you can have your hampers at a certain time, great - you're very lucky to be getting this privilege - and I'm sure they'll keep to their word. Anyone else who HASN'T asked for such treatment, the notice applies to. The administration and replying to everyone's specific requests must be taking up a fair amount of time, in what is already a busy period for them.

niandsa

I emailed Neil about 1/2 an hour ago as I wanted to join the Hamper club and get the 20% discount. He replied straight away to say that was fine. I bought the Hamper club, he emailed me the discount code and then I placed the order for the 24 hampers. :T

So if anyone is looking to do that it is worth an email as has just answered mine. :j

Looking forward to getting these and my 6 Christmas hampers that I ordered the other week. :beer:

gocat

poppie123 wrote: »

I think he must be busy. I emailed earlier too to see if it would be possible to get a date for the Christmas hamper deliveries(need to book day off work)

Haven't heard back yet either.

Oh he replied to me earlier with a code. Infact it was about 10 minutes after I had posted on here. Maybe they are following the thread

DODO_2

Neil - if you are monitoring this site I sent you an email yesterday at 9.50am and awaiting a reply please!

room512

At least everyone is being nice about the customer service if they are watching :j

MysteryMe

How are they making a profit on these offers? Just hope everything goes smoothly.

DODO_2

DODO wrote: »

Neil - if you are monitoring this site I sent you an email yesterday at 9.50am and awaiting a reply please![/QUOTE

I can't wait for my next hamper instalment

A_Phoenix_of_Tangerine

Ahhr I them! Got a really speedy reply, too. They're really accommodating; considering I only placed my order yesterday I'm feeling really positive about signing up.

traysieh

Might be easier if they was on Facebook instead of twitter. Everyone could ask there questions on there.