Buyer pays sunday, receives Wednesday - i get abuse!!

powertron

techspec wrote: »

But to my surprise - she sends a link to Royal Mails website - and it now says "low cost solution for delivery in ONE working day" :eek:

Not on the Royal Mail site I visit.

Taadaa

powertron wrote: »

Not on the Royal Mail site I visit.

What a sneaky mare

metoyoubear

Can anyone advise,I sold an item,overseas bidders are blocked & someone from Russia won it,I'm thinking they changed their location to UK to get around the block.

I told them i'm not shipping to Russia & I should have put them on my blocked bidder list & forgot,they went and bought another item two days later.

They keep messaging asking for an invoice to pay postage.

I didn't want to send one item,I certainly don't want to send two to Russia,what's the best course of action here please?

custardy

are they linking to Packetpost by any chance?

http://www.royalmail.com/discounts-payment/discounts-packets-uk/packetpost/details

Packetpost™ gives you the flexibility to choose when your items are delivered. There are two delivery options. You can also choose from First Class – for packets targeted for delivery the next working day, or Second Class – for packets targeted for delivery within 2-3 working days. There are two ways in which you can be charged: Daily Rate and Flat Rate. Both have the same tariff.

pinkteapot

Even PacketPost says it "targets" next-day delivery...

custardy

pinkteapot wrote: »

Even PacketPost says it "targets" next-day delivery...

yeah, but you have to allow for the hard of thinking

techspec

pinkteapot wrote: »

What was the link? Because the Royal Mail website doesn't say that anywhere that I can see...?

powertron wrote: »

Not on the Royal Mail site I visit.

http://www.royalmail.com/delivery/business-delivery-options-uk/first-class-mail/details

Its on the first line. Not only that - it seems to suggess it backs up its claims with compensation. Defo misleading and defo probably against advertising rules.

Still doesn't excuse the buyer - she has over 100 feedback - and should know better. The abuse and demand for money back is still out of order - as i gave her the service she paid for. The fact i posted next day - means i could do no more. I could have posted up to 3 days after payment - as stated in the listing.

No neg feedback or contact since. I usuall report people like this anyway - but havent decided if its now worth the hassle until feedback is left. Talking to Ebay sometimes leaves me losing the will to carry on :rotfl:

custardy

techspec wrote: »

http://www.royalmail.com/delivery/business-delivery-options-uk/first-class-mail/details

Its on the first line. Not only that - it seems to suggess it backs up its claims with compensation. Defo misleading and defo probably against advertising rules.

Still doesn't excuse the buyer - she has over 100 feedback - and should know better. The abuse and demand for money back is still out of order - as i gave her the service she paid for. The fact i posted next day - means i could do no more. I could have posted up to 3 days after payment - as stated in the listing.

No neg feedback or contact since. I usuall report people like this anyway - but havent decided if its now worth the hassle until feedback is left. Talking to Ebay sometimes leaves me losing the will to carry on :rotfl:

tell the buyer they are retail and should be reading the personal RM pages

marking_bad

custardy wrote: »

yeah, but you have to allow for the hard of thinking

And these are the people ebay give all the power to.

Scary to think how they can affect decent sellers accounts.

soolin

marking_bad wrote: »

And these are the people ebay give all the power to.

Scary to think how they can affect decent sellers accounts.

It isn't eBay who give buyers power, it is UK law.