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Leaking Windows - at the end of my tether!!
Horasio
Posts: 6,676 Forumite
What rights do I have to compensation for distress, costs of living in alternative accommodation?
We had some enclosed balcony windows installed a year ago
Ever since, they have leaked when it rained. They have been back countless times and it still leaks a year on.
They said they were going to take the windows out and start again but instead they put more sealant on. Tonight the water is still coming in fast.
We rented a house and thought it would be OK to move in after the lease expired.
We are at our wits end?:mad:
What can else can we do?
We had some enclosed balcony windows installed a year ago
Ever since, they have leaked when it rained. They have been back countless times and it still leaks a year on.
They said they were going to take the windows out and start again but instead they put more sealant on. Tonight the water is still coming in fast.
We rented a house and thought it would be OK to move in after the lease expired.
We are at our wits end?:mad:
What can else can we do?
An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T 
:rotfl: :rotfl: 
:eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
:rotfl: :rotfl: :eek::mad: :beer:I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.
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Any advice anyone?An average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T :rotfl: :rotfl: :eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.0 -
Any advice anyone?
Its rare to get many posters on this time of night. I'm only awake myself through insomnia!
As for your issue, do you rent private or council? What has your landlord said about it? Have you made them aware that you're not willing to accept the condition of the windows? I know when I was renting and had problems with my central heating I was told I could withhold part of the rent and could claim back costs (the difference between having to heat my water/house by electricity as opposed to gas). And it wasnt just for a short period of time, it was from June to the following February. Quite a lengthy time to be going without heating!
Is the leak just on the balcony windows or all windows (trying to think why you might need alternative accommodation if its just in one room). Tbh, this question may be better suited to the house buying, renting and selling board. They'll have more knowledge on your rights as a tenant, the regulars on this board are more clued up on retailer vs consumer disputes.
I could've sworn there was a board specific to tenancies but perhaps I'm just imagining things. Unless they've changed the board name? (if anyone can provide the board i'm thinking of, please do!)You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride0 -
Hi CCStar,
I think our House buying, Renting and Selling board will be better able to help you with this one so I'll move the post across for you.
Good luck
Forum_Team wrote:
Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL='forumteam@moneysavingexpert.com']forumteam@moneysavingexpert.com[/EMAIL]Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.Never ascribe to malice that which is adequately explained by incompetence.DTFAC: Y.T.D = £5.20 Apr £0.50
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We had some enclosed balcony windows installed a year ago
We rented a house and thought it would be OK to move in after the lease expired.
I am not sure exactly what you mean here. Did you purchase the house you previously rented? Are you now Tenant or Owner? Who exactly had the windows fitted ( ie who instructed and paid the Company)?0 -
We rented another house whilst doing up the flat we bought
The window work we had done was October 2011
Every time they do anything, it doesn't stop the leaksAn average day in my life:hello: :eek::mad: :coffee::coffee::coffee::T :rotfl: :rotfl: :eek::mad: :beer:
I am no expert in property but have lived in many types of homes, in many locations and can only talk from experience.0 -
It maybe inconvenient but its hardly a cause to be rehoused. It's not like a fir or major flood.
You need to write (yes, that's correct WRITE not email or text) outlining your complaints and giving them 21 days to rectify the situation or you will seek compensation for replacing the windows etc.Eat vegetables and fear no creditors, rather than eat duck and hide.0 -
We rented another house whilst doing up the flat we bought
The window work we had done was October 2011
Every time they do anything, it doesn't stop the leaks
So this is in the flat which you own?
This is a FENSA registered installer?
http://www.fensa.co.uk/faqs.aspx#0 -
I suggest a bucket.0
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You have not had a response because it is completely unclear what the situation is! :huh:
Who are 'they' who have been back countless times, the landlord?
Are you renting or do you own the property with the dodgy windows?
Are you saying you paid to have windows installed in your rented property?
What do you mean you moved in after the lease expired?
Are these new windows you have had installed or older ones that you are trying to have repaired?
Have you written to your landlord or the window installation company to complain?
Who are you wanting compensation from, the landlord or the window company?Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️0 -
The OP owns the flat with the leaky windows.
No right to be rehoused. Home owners are on their own.0
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