T-Mobile Pro Rata charges?

xy1234

I'm guessing the "300M&500T&MWEB(24)26 = £21.67" is for the next month. I don't understand anymore of it to be honest but I've sent them a scathing email and I'm trying to find a number for a UK call centre as I've found them much more helpful in the past.

diamonds

Send to: [EMAIL="executive.office@everythingeverywhere.com"]executive.office@everythingeverywhere.com[/EMAIL] - this is what i got emailing T-Mobile below, so I told exec office I refused to do so in the email as I wanted email as a record of communication & customer services were refusing to do email.

Please accept our apologies, we are in the process of improving our e-mail service, and cannot deal with your e-mail enquiry at this time.

For the moment, can we ask you to use one of our alternative Customer Service channels, where our advisors will be happy to answer any question or resolve any enquiry you may have.

You can contact us, between 8am to 10pm by :-

<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">

dialing 150 from your T-Mobile handset or <li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">calling us on 08454125000 from a landline* <li style="margin: 0cm 0cm 0pt;" id="yui_3_7_2_1_1350576643037_88" class="yiv76807238MsoNormal">If your abroad you can also contact on 07953966150**<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can manage your account online, 24 hours a day at My T-Mobile <li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can also manage your account and get answers to most questions, using our T-Mobile app, available to download for all smartphones<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can talk to one of our agents using our Click to chat services on our website
[*]Alternatively, our team are always ready to provide support if you visit our social media sites @TMobileUKhelp on twitter or search for T-Mobile UK on Facebook

Apologies once again, but we hope to be back soon with an even better email service, so we appreciate your understanding at this time.

*calls are charged at local rates if you're a BT customer, but if you're with another provider it may cost more so do check
** calls are charged at international rates.


T-Mobile (UK) Limited
Company Registered Number: 02382161
Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW
Registered in England and Wales

NOTICE AND DISCLAIMER

This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.

xy1234

diamonds wrote: »

Send to: [EMAIL="executive.office&#64;everythingeverywhere.com"]executive.office@everythingeverywhere.com[/EMAIL] - this is what i got emailing T-Mobile below, so I told exec office I refused to do so in the email as I wanted email as a record of communication & customer services were refusing to do email.

Please accept our apologies, we are in the process of improving our e-mail service, and cannot deal with your e-mail enquiry at this time.

For the moment, can we ask you to use one of our alternative Customer Service channels, where our advisors will be happy to answer any question or resolve any enquiry you may have.

You can contact us, between 8am to 10pm by :-

<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">

dialing 150 from your T-Mobile handset or <li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">calling us on 08454125000 from a landline* <li style="margin: 0cm 0cm 0pt;" id="yui_3_7_2_1_1350576643037_88" class="yiv76807238MsoNormal">If your abroad you can also contact on 07953966150**<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can manage your account online, 24 hours a day at My T-Mobile <li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can also manage your account and get answers to most questions, using our T-Mobile app, available to download for all smartphones<li style="margin: 0cm 0cm 0pt;" class="yiv76807238MsoNormal">You can talk to one of our agents using our Click to chat services on our website
[*]Alternatively, our team are always ready to provide support if you visit our social media sites @TMobileUKhelp on twitter or search for T-Mobile UK on Facebook

Apologies once again, but we hope to be back soon with an even better email service, so we appreciate your understanding at this time.

*calls are charged at local rates if you're a BT customer, but if you're with another provider it may cost more so do check
** calls are charged at international rates.


T-Mobile (UK) Limited
Company Registered Number: 02382161
Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW
Registered in England and Wales

NOTICE AND DISCLAIMER

This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.

Would this actually work? Did you receive a response when you emailed this address?