Total Financial Solutions

ANDYP1972

Hi,I was called today(15/10/12) about Mis sold Mortgages by T tal Financial Solutions,they told me that Northern Rock were one of the worst lenders for mis selling & having inflated rates & charges,the caller said that I could claim back around £30,000 in excess charges & interest,they asked for an upfront fee of £299 then reduced this to £199 when told couldn't afford this & that this was refundable if the succesfull or the claim was under £5000,the address given was CoOperation House, CoOperation Road, Loughor, Swansea,SA46SD,also gave me what they said was their licence number,CRM22260,anyone had any dealings with this company,I found a link saying to stay away that they are a scam.
Thanks

Gary123456790

Mortgage mis-selling is incredibly hard to prove. How do they know yours was mis sold? Chances are it wasn't.

Have a read of these

https://forums.moneysavingexpert.com/discussion/4185423

https://forums.moneysavingexpert.com/discussion/3938465

and think about it... if they were going to get you £30k, why dont they take the £199 out of that?

Gary.

kingstreet

What do you think your broker or lender did wrong?

ANDYP1972

we were told the only way we could have the amount wanted was to take out an extra load which would be unsecured,before I said this the caller had already mentioned that this was not supposed to happen,I know they say things to entice info from you but want to check them out,thought they were a dodgy company

kingstreet

The Northern Rock Together product was a legitimate way to borrow money.

You could use the unsecured element as a deposit, so you could avoid a 100% mortgage and any other credit could be repaid, reducing the monthly cost of your borrowings.

The rates, fees and charges were explicitly set out in a quotation/key facts illustration and in a mortgage offer which had to be explained to you by a solicitor.

The benefit of hindsight is very valuable, but remorse after the event is not a reason to claim you were mis-sold. If the lender or your adviser didn't follow the guidelines/rules at the time, you may be able to make a complaint, but you need to establish what they did wrong in your case and provide evidence that backs up your assertion.

Read your documentation carefully. You should have a quote/KFI, mortgage offer and suitability letter if you sought advice in arranging your mortgage. What do they say?

Claims chasers aren't needed. If you have a legitimate case of wrongdoing, you can take it on yourself and not have to pay a fee or part of the compensation you finally receive.

dunstonh

we were told the only way we could have the amount wanted was to take out an extra load which would be unsecured

Nothing wrong with that. That was the standard 125% borrowing model for the NR together mortgage. You cannot borrow more than 100% on secured basis do they put any surplus on unsecured. Its a crazy thing to do but they only gave people what they asked for.

noble1406

I have dealt with total financial solutions in Swansea a couple of months ago, they reclaimed my PPI for me, very happy with the service, they got me a lot of money back and are now dealing with my mortgage mis-selling. They are a legit company who are doing a very good job. They must be feeling very frustrated with people saying they are a scam! Would highly recommend them.

Jimbo1976

Gosh Noble, of the 3 posts you have made all of them are supporting Total Financial Solutions. What an amazing coincidence!

You must be a big fan of them.

noble1406

Obviously jimbo, I will support them if I was happy with their service, I am hardly going to say they are great in one post and completely disagree in another am I?

noble1406

Why would it be a coincidence to be happy with a service I have been provided and to post three notes saying so???
They helped me claim back thousands and would like to shout it from the roof tops if I could..... wouldn't any one else be happy with a lump sum of money returned to them?
Why are people so negative?

kingstreet

Multiple posts from a newbie which praise only one particular company are viewed as spam and possibly from a "shill" employed by the firm to type positive feedback in social media where only negative messages had previously been written.

When you've been around for a year or two and posted more than "Total Financial Solutions is great" you'll be taken more seriously. We all went through it.

In addition, the emphasis of this site is that you can claim money owed to you without paying over a third of it to someone else...