M&S fixed rate savings works like easy access account

Woodland_lady

My certificate has arrived today and is backdated to 17th October. The money is also still in my account. I understood that an email would be sent prior to this confirming investment successfull. Just relieved it is hopefully all sorted. I shall not be making any further investments with M&S.

barak

claire07 wrote: »

.....postman came with the certificate backdated to 17th October.

Great news! I had a feeling that yours would arrive this week!

innovate

rated wrote: »

..... earn above market rates.

don't forget to subtract your telephone and postage charges from the interest you get

barak

Woodland_lady wrote: »

My certificate has arrived today and is backdated to 17th October. The money is also still in my account. I understood that an email would be sent prior to this confirming investment successful. Just relieved it is hopefully all sorted. I shall not be making any further investments with M&S.

I think only those who applied online had confirmation by email.

Don't be too hard on M&S. Their mistake was to offer a product that was way ahead of the competition even for those who want access to their cash. No wonder they were overwhelmed with applications.

They have honoured their promise to pay interest from the date applications were received and although it took time, you, me and many others who didn't give up are now benefiting.

barak

innovate wrote: »

don't forget to subtract your telephone and postage charges from the interest you get

I do sympathise with those who spent ages on the phone, but they didn't really need to.

My charges -
Postage: 1st Class stamp 41p [existing investment!] + Recorded delivery 95p.
Telephone: No calls - NIL.

Woodland_lady

You are right barak - in the long term hopefully it will have been a wise choice of investment and will have been worth the anxiety. I did apply online but did not receive the email - not that it matters now I have the certificate.

merchant_ac

Woodland_lady wrote: »

- not that it matters now I have the certificate.

But if they are sending out certificates before they have the money, are they worth the paper they're printed on?!

Woodland_lady

All's well! Money now been taken. No sign of the email. Just got to get R85 sorted now!

meggsy

email received this afternoon - "Thank you for your online application. We are pleased to confirm that we have completed your request and you will receive confirmation in the post within five working days"

Hopefully the money will now transfer ok, I can see by the available balance they have called for it.

So it does happen in the end but took from the 19th October after applying online.

saver9999

I sent off an R85 with my application and have received the certificate (showing net interest rate) plus the follow up letter, but no acknowledgement of the R85. I suppose I'll have to phone again, but was wondering if anyone else has had a response.