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Mobile phone monthly contract
I am 4 months into a two year monthly contract with Vodafone. I received a text this week informing me that the monthly tariff would increase on 1st November from £15.50 to £15.85.
It's only a marginal increase I know but can Vodafone simply unilaterally impose such an increase? Surely a contract is a contract and should be binding on both sides for its duration.
Am I just being naive or is this just plain wrong?
It's only a marginal increase I know but can Vodafone simply unilaterally impose such an increase? Surely a contract is a contract and should be binding on both sides for its duration.
Am I just being naive or is this just plain wrong?
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naive, you need to read what you signup toDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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It's not a fixed price contract, any network can increase the price at any time within the minimum term (the day after you contract, if they wish). Telcoms contracts are never fixed price.
And I believe that all the networks except O2 have done so in the past year or so.No free lunch, and no free laptop0 -
If you go abroad with your phone you might end up with a debit of £437.07 from your account, thats what went from my account without a word from the phone company. They seem to have free rein to take whatever amount once you have a contract with them. Be warned.0
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Er, the DD you agree to gives them the right. If you don't want this, don't set one up. As for using the mobile abroad, surely you knew it would be expensive? This isn't something to do lightly, but it is accepted that the user remains responsible for costs incurred with their mobile, whether they make use of it or it is stolen by someone else (until you tell them yo cancel).
For everyone else who dislikes this, there is PAYG.0 -
Er, the DD you agree to gives them the right.If there are any changes to the amount... of your Direct Debit ..your organisation ... will notify you (insert number of) working days in advance of your account being debited or as otherwise agreed.For everyone else who dislikes this, there is PAYG.0
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(1) What does 'without a word' mean? Giving a DD means the vendor has established a relationship with your bank. The customer is out the loop, as they have no say in the matter until after the event. Giving someone this ability should be recognised as being ill-advised at best, and downright stupid at worst. The vendor has been given the 'right' to take money they say is owed - so any other right is secondary to this. It's not that difficult to understand.
(2) Many retailers will refuse a contract without a DD, as do some networks, (just try signing up with 3UK). The other point is that non DD payers will be charged additional fees.
PAYG means users have far greater protection, no credit file risk, no spurious charges, and no inadvertent roaming!0 -
(1) What does 'without a word' mean?... £437.07 ..., thats what went from my account without a word from the phone company. ...(2) Many retailers will refuse a contract without a DD, as do some networks, (just try signing up with 3UK).The other point is that non DD payers will be charged additional fees.PAYG means users have far greater protection, no credit file risk, no spurious charges,...... and no inadvertent roaming!0
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I had the text your bill will be increasing. Poor timing on their part.
So the last increase round everything upto nice numbers and now the new increase is rounding them up to silly odd numbers again???
How long before another increase to make the numbers whole?
We have 3 phones on my account, One is due an upgrade any day now, So i will be haggling hard to get the bill for the 3 phones to slightly less than it was BEFORE the increase. Its a challenge
Might have to start making silly calls to use all my free minutes and texts up every month.
Oh my an extra 70p a month on my phone alone...Censorship Reigns Supreme in Troll City...0 -
Am I just being naive or is this just plain wrong?
its just plain wrong and it flies in the face of everything understood in law by the word "agreement"
true its not much, but equally, if its not much then why can company break the "agreement" over few pence
the company can charge new customers whatever they like but they do not have a case for not adhering to the agreement for a few lousy months and few lousy £s
they cantWhen will the "Edit" and "Quote" button get fixed on the mobile web interface?0
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