The Apple Store & The Trafford Centre

pmduk

trumpton wrote: »

The worse thing about the Trafford Centre car park is the way all the two - hats abandon their cars anywhere they like because they are too important to walk more than 50 yards. It really is time these idiots were clamped or towed away.

It's sad, but so many people think that owning a car means parking laws do not apply to them. They they whine when they get fined.

Lifeforms

barbiedoll wrote: »

The "genius" tag makes me laugh....Someone who can make my car go when it has broken is a genius to me. Someone who can operate a phone and a laptop? Er......not so much. I can do that myself!

Of course, it's not like they actually fix computers and phones there. That'd be daft! Who would hear of a person fixing a [STRIKE]car[/STRIKE] phone/laptop and thus being a genius.

Apple stores are apple stores. It's how they work, and they work pretty well, it's not like they don't sell stuff in it. The thing is people are pretty shaded when it comes to what they expect in stores, and the apple store does not conform, so it's almost like panic and run, or just sit around confused. It's not hard to get. There's a greeter on the door who will answer queries, or send you around to where you need to get. Then just like queueing you find someone to help you. They leave shiny toys around for you to play with in the mean time too.

It's bringing online into offline, booking, buying, and just collecting in store.

pimento

I was with my sister and she was trying to pay for a £35 cable to connect her iPad to her telly. Yes, that wasn't a misprint, it was £35.

After approaching three different members of staff and proffering her credit card and being told they couldn't take her money, she dumped the cable and we walked out.

This was their flagship store in Regent Street, London.

I'm amazed they make any money.

vyle

grayme-m wrote: »

Why did they want to charge me over £130 for a new DVD drive (sorry 'Optical drive', DVD drive is way too uncool) then?

::) you do realise that the correct name for the class of drives that encompass CD, DVD and Blu Ray IS optical drive, yes? It's not something apple invented.

Kite2010

trumpton wrote: »

The worse thing about the Trafford Centre car park is the way all the two - hats abandon their cars anywhere they like because they are too important to walk more than 50 yards. It really is time these idiots were clamped or towed away.

Sadly for you, both clamping and towing are now illegal.

vyle

Two hats? Do you mean !!!!!, or is that actual slang?

Honeydog

I had a similar experience with John Lewis in Nottingham when trying to buy an Ipad3. It is like they dont want your money OR they know you want the Apple item a lot so you'll put up with being treated badly.

NBLondon

K_P83 wrote: »

She stuttered & shifted about a bit before saying no she wasn't. You know the sort of shifting - as though she doesn't want to be approached.
I asked if there were any iPhone 4Ss in stock as i would like to buy one today.

She told me there was but that she can't leave the table. I was to go see the chap standing at the door & he'd find someone to serve me.

This is the stupid bit. The 2 or 3 times I've been in an Apple store (buying wife's iPad) they all had earpieces and radios or phones - so even if she had to stay with her table, she should have been able to say "One moment sir" and call for an iPhone person to come over and deal with it.

One way systems in car parks - well, in the new Westfield Stratford on Saturday it was designed so that on the way up - you go round the houses to pass the possible spaces and on the way down you take the shortest route to the exit. Which is the obvious way to design it isn't it? Didn't stop some wannabe WAG in a Range Rover going the wrong way and then expecting 3 people to back up for her because she couldn't a) see signs or b) drive her oversized toy.

pulliptears

On the flip side.

When I was at Uni a few years ago I had an issue with my MacBook. I went into the Apple store in the Trafford Center on the off chance they could help. It was a weekday afternoon and I hadn't made a reservation. The assistant fitted me in there and then. I explained the issue, and explained that as I needed the machine for Uni I couldn't leave it for any length of time. He told me that usually it took up to a week but leave it with him for an hour.

I'd barely finished my coffee in the food court when Apple called and told me to come up and collect my fixed machine. Half an hour. No charge (and it was 6 months out of warranty).

From past experience with both the Trafford and Bullring stores I can't fault them.

custardy

pulliptears wrote: »

On the flip side.

When I was at Uni a few years ago I had an issue with my MacBook. I went into the Apple store in the Trafford Center on the off chance they could help. It was a weekday afternoon and I hadn't made a reservation. The assistant fitted me in there and then. I explained the issue, and explained that as I needed the machine for Uni I couldn't leave it for any length of time. He told me that usually it took up to a week but leave it with him for an hour.

I'd barely finished my coffee in the food court when Apple called and told me to come up and collect my fixed machine. Half an hour. No charge (and it was 6 months out of warranty).

From past experience with both the Trafford and Bullring stores I can't fault them.

what was the issue?