Wrongful Defaults on Credit Reports - BBC WatchDog

fermi

matttye wrote: »

In the quoted thread Experian has clearly recorded a default passed to them by Arrow Global with the wrong date of birth, but Experian is quoted in this article - http://news.bbc.co.uk/1/hi/programmes/moneybox/8098674.stm - as saying, "We test the data before it's added to credit reports, we monitor the data on an ongoing basis and report any discrepancies back to the organisation."

This is clearly NOT true given the difficulties they had in the quoted thread at getting an inaccurate one removed.

Does contradict this.

Compliance Guide: Data Protection (PDF) - Experian

Although the data has been obtained from a lender, the Credit Reference Agency must take reasonable steps to ensure its accuracy. It does this, by conducting tests on a sample of data received each month – to check for any discrepancies or inconsistencies.

fermi

Have you had a wrongful mobile phone default?

fermi

Arrow global abusing the system again,

Default-unknown debt

fermi

Arrow Global seem to turn up with particular frequency on these, so I would like to collate examples.

See --> New default for an old debt? - Arrow Global and other debt collectors

fermi

Lowells --> Incorrect default, need to get court order for removal

The_Boss

I missed the original Watchdog investigation but would have been very interested in it. What was the scope of the original investigation?

fermi

Scope has been quite wide, as they have done several report in recent years. Some focusing on the debt recovery companies and their abuse of the system, and others focusing in the role of the CRAs themselves where they allow or facilitate such mistakes and abuse to take place.

Here is some info from the one that focused on the CRAs: http://www.bbc.co.uk/programmes/b006mg74/features/credit-reference-agency