Virgin Broadband & anytime £19.99 Free Wireless Router

free4440273

...just one final question if i may: are they trustworthy? what i mean is, is there some of kind of (hidden) catch here given that they are 'free'? what do they get out of this? pardon my paranoia- it is friday the 13th

BexTech

They are very trustworthy many people here on MSE have been using this group of companies for several years, as indeed have myself. I don't get anything out of it other than happy to offer help and advise.

18185 is also on one of Martin's articles as a service to use as it is overall usually the cheapest.

free4440273

...BexTech, apologies - i was not trying to infer otherwise. sorry if i offended you. i really appreciate your advice on this. perhaps it's my 'hidden' paranoia that is the problem! thanks again for all the advice - hope my virgin broadband service kicks in ok on 17th april; will keep people posted. have a lovely weekend - forecasts are saying 70 degrees in the south

griff.

A quick update...

The changeover to bb with Virgin went smoothly enough.

The Wireless router/modem arrived after 2 prompts - it's a DG834G - nice piece of kit.

I am now 8 days into the connection - and the speeds continue to be well below the 8mb.

I have reinstalled windows, and have a clean machine. I am happy with the physical wiring between the master socket and the netgear wireless modem/router.

I have raised a question over the speed with VM's e-mail service. Interestingly, it doesn't send me a copy of the question I have sent to them. Not good for an audit trail.

BexTech

What speed are you getting?

You are only going to see anywhere near 8mbit on adsl on an up to 8mbit service if you live within a few metres of the exchange.

griff.

http://www.speedtest.net/result/115896038.png

That's a normal result. Once, it went up to around 4mbs.

I am around 500m from the Exchange as the crow flies.
Source: http://www.dslzoneuk.net/

albertross_2

what speed do you get around midnight? what is your sync speed? http://192.168.0.1 DownStream Connection Speed xxxx kbps? is it encrypted?

griff.

DownStream Connection Speed 8128 kbps

How do I check whether it's encrypted ?

albertross_2

http://192.168.0.1
admin
password

wireless settings
security options
if disable is ticked, you aren't secure, and anyone can connect to your network. (if you don't use wireless, disable wireless completely on the same screen, and the wireless light on the router will go out.)

http://forums.moneysavingexpert.com/showpost.html?p=4911860&postcount=3

http://forums.moneysavingexpert.com/showpost.html?p=2471408&postcount=37

http://forums.moneysavingexpert.com/showpost.html?p=2471410&postcount=38

your sync speed is fine btw. download speed can vary due to congestion

http://www.nildram.net/support/tools/congestion_checker/

and time of day, throttling (if you torrent etc.).

Zee_Zee_2

Hello All,

I'll be shifting to a new place by mid of May and considering VM 3 for 30 option to get Mobile, Phone and Broadband.

I have a few questions about their services and will really appreciate if someone answer them:

1) Is the Virgin Phone based upon landline like an ordinary BT line? If yes, then I can use the VM landline to get Sky TV subsription?

2) Is VM giving wireless router free with this package or do I have to buy it from them or I can get some good deal from some where else?

3) What is their overall service quality especially for Woking, Surrey area?

Thank you in advance.


Z Z.