My Bank closed my Business account,claiming I was rude!!!!!!

Allabout_2

At the start of the year I had a company change of name and notified my bank. I requested my stationary and debit cards be forwarded to my overseas address. After numerous phone calls and two letter they assured me that my card was being sent. 2 months later still no debit card. I called my bank every single day for 2 months and spoke to different relationship managers to realise that they needed more information.
Needless to say I became a little irate and was then told that my BUSINESS ACCOUNT was being closed and I had 2 months to make arrangements to withdraw the money.

Being about 16 hours flight time away, I asked what are my options and was told that its not there problem. I am in no situation to fly back to the UK and open another business account.

Could someone please advise if this is even legal if a bank can close my account as they feel fit and what my alternatives are?
I however have complained to LLoyds TSB, but obviously fall on deaf ears.

le_loup

Can you refuse to do business with one of your clients? Well so can one of your suppliers.

pmduk

Yes, of course they can, They've been helpful, normally you'd only get 30 days notice.

meer53

Yes they can close your account. They've given you 2 months notice which i think is fair.

Allabout_2

Thanks for that guys, So I should really not vent my disappointment with the shocking service in future. Any good business banks?

bengal-stripe

Allabout wrote: »

So I should really not vent my disappointment with the shocking service in future.

It's the way it's done.

Allabout wrote: »

Needless to say I became a little irate.....

What you call "a little irate", someone else might consider "grossly offensive"

MABLE

Allabout wrote: »

At the start of the year I had a company change of name and notified my bank. I requested my stationary and debit cards be forwarded to my overseas address. After numerous phone calls and two letter they assured me that my card was being sent. 2 months later still no debit card. I called my bank every single day for 2 months and spoke to different relationship managers to realise that they needed more information.
Needless to say I became a little irate and was then told that my BUSINESS ACCOUNT was being closed and I had 2 months to make arrangements to withdraw the money.

Being about 16 hours flight time away, I asked what are my options and was told that its not there problem. I am in no situation to fly back to the UK and open another business account.

Could someone please advise if this is even legal if a bank can close my account as they feel fit and what my alternatives are?
I however have complained to LLoyds TSB, but obviously fall on deaf ears.

As the relationship had broken down it is best both parties go there own way. However I did not realise bankers were such delicate little flowers.

chanz4

People are not there to be abused at their place of work

meer53

chanz4 wrote: »

People are not there to be abused at their place of work

Dead right !

I get abuse most days at work, thats mainly by customers who have spent money they don't actually have. Of course it's usually my fault. Occupational hazard of working for a bank i'm afraid.

MABLE

chanz4 wrote: »

People are not there to be abused at their place of work

Try working in a complaints dept for 9 years. I can you all about abuse.

BusinessIsBusiness

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