Credit cards PPI

Pink1808

Hi, Just looking to see if anybody has had the same problem.

Me and my husband have has many credit cards, loans and store cards over the years and in the beginning we always had PPI on them whether we agreed to it or not, then one day one of our Barclaycard statements came through the post and I was sat reading the small print in the PPI bit and noticed it didn't cover if you was a director of a company (as my husband is) so told my husband to cancel the cover which I thought he did !! and from that day we have always said no to PPI on this grounds .

Anyway last month while cleaning out some very old stuff from 1998 onwards I found 3 Barclaycards, RBS loan and card, house of fraser card and a few other cards all with PPI on looks like he forgot to cancel it,

I have sent letters to all these people say I feel as I was mis sold just to try my luck really and so far I have had some replys saying they will look into it and contact me within 8 weeks as for the RBS loan they sent saying the loan was never drawn up so I haven't paid any PPI but I had a credit agreement so sent them a copy.

What I wanted to ask is has anybody else claimed for this and what do you think my chances are?

Many thanks for reading

[Deleted User]

Pink1808 wrote: »

as for the RBS loan they sent saying the loan was never drawn up so I haven't paid any PPI but I had a credit agreement so sent them a copy.

A credit agreement is not proof that you actually took out the loan and re-paid it. You could have cancelled in the thirty-day cooling off period, which would explain why the Bank are saying no loan was actually drawn up. See what they come back with...

Pink1808

Thanks for the reply.


Yeah that's what I thought, as I have said I have had many loans, cards and cant even remember what I did last week never mind 15 years ago hehe but as of yet I have heard nothing so you never know

Would you think that if i didn't pay PPI they would say so first or just say like I have received saying that they will look into it?

( I have a few statements from some with it on and others where I am trying my luck don't have anything apart from account numbers)

Thanks again.

[Deleted User]

Pink1808 wrote: »

Would you think that if i didn't pay PPI they would say so first or just say like I have received saying that they will look into it?

You'll get the same initial response each time as it is a form letter sent to everyone.
The investigation will take eight weeks for each complaint whether you have PPI or not.
You really should have done this research yourself.

50% of PPI "complaints" are found to have had no PPI at all. It is for this reason that the Banks are snowed under and are taking so long to answer even valid complaints.

Pink1808

Moneyineptitude wrote: »

You really should have done this research yourself.

.

Thanks and this is why I am on this site looking for advice

Back to the original question as my husband is a company director I know he wasn't covered by Barclaycard PPI ,Just dont know if they will refund.
Also wondering if anybody knows if this goes for most companies or is everyone's terms different ?

Thanks

McKneff

Pink1808 wrote: »

Thanks and this is why I am on this site looking for advice

Back to the original question as my husband is a company director I know he wasn't covered by Barclaycard PPI ,Just dont know if they will refund.
Also wondering if anybody knows if this goes for most companies or is everyone's terms different ?

Thanks

Which means you/he didnt read the terms and conditions
when he took it out, it would have been there.

[Deleted User]

Pink1808 wrote: »

Thanks and this is why I am on this site looking for advice

My point was you should have done the research prior to making a complaint in the first place. How can you make a legitimate complaint about a PPI policy you may not even have had?

You're not alone in this, the Banks report that 50% of "complaints" received are from people who didn't have a PPI policy. It's part of the reason the Banks are snowed under with complaints and take so long to respond to them.

Rhenser

Moneyineptitude wrote: »

...You're not alone in this, the Banks report that 50% of "complaints" received are from people who didn't have a PPI policy. ...

Wow!

If that's true, and the banks are not just claiming this as a first line of defence in the hope a genuine complainant just gives up on being advised this, then this gravy train certainly appears to be currently in full steam!

Think I might pop on board and enjoy the ride.

As the sayings go, "if you don't ask... " and "what is there to lose?"

There's also one along the lines of "if you throw enough youknowwhat, hopefully some may eventually stick".

Pink1808

Thanks for the reply, most of the cards were taken out before he became a director and most of the forms only say a limited amount of info so never really had a problem. plus it was only small amounts being added on top (between £15 -£30 a month)

He became a director at the age of 25 just after we bought our house in 1996 and we had most of our cards by then and it wasn't until about 1999 when reading the very small print on Barclaycard that I noticed it, that's when i told him to cancel them but he didn't.

As from then when every someone tried to sell us it we would say no because of this and still most of them still tried to sell us it saying it didn't matter because he didn't own the company, we fell for it from Abbey and when the paper work came through it did state in the small print he wasn't covered so cancelled that straight away, even when I phoned the abbey to cancel they still stated that he would be covered so just goes to show that most of the people selling it didn't really know all the rules.


Thanks for reading

dazzler44

Moneyineptitude wrote: »

My point was you should have done the research prior to making a complaint in the first place. How can you make a legitimate complaint about a PPI policy you may not even have had?

You're not alone in this, the Banks report that 50% of "complaints" received are from people who didn't have a PPI policy. It's part of the reason the Banks are snowed under with complaints and take so long to respond to them.

this is exactly what we pointed out to EGG who told us to complete a complaint questionnaire even though we dont know whether the card had PPI or not !! if this is an approach they are adopting then they can hardly complain about the level of legitimacy on their complaint form pile sitting on their departmental desks ......its absolutely ludicrous. Makes the complainants look like a "load of chancers just having a go" ......banks are run by imbeciles and deserve all the criticism they get in my opinion.

[Deleted User]

Rhenser wrote: »

If that's true, and the banks are not just claiming this as a first line of defence in the hope a genuine complainant just gives up on being advised this, then this gravy train certainly appears to be currently in full steam!

No complainant will ever be advised of this, the information is from the statistics they publish and was reported here on MSE's front page.

As long as you are knowingly making potentially fraudulent complaints, I have no more to say on the subject.