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  • lesley_uk
    lesley_uk Posts: 11 Forumite
    Has anyone had a refund from Daz yet?, sent mine off early July and heard nothing.
  • delph_2
    delph_2 Posts: 5 Forumite
    delph wrote: »
    I bought pukka pies. and I'm not sure, I need to sent all packaging or just where it's write "try me free"?
    thanks
    someone please:)
  • Lesley uk - daz detergent

    likewise - i sent off a couple to different address for my daughter and myself. Todate neither of us has had a refund yet. Hope this isn,t going to be one of the offers where we have to keep chasing them up. Fingers crossed
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    GRETCHENER wrote: »
    Lesley uk - daz detergent

    likewise - i sent off a couple to different address for my daughter and myself. Todate neither of us has had a refund yet. Hope this isn,t going to be one of the offers where we have to keep chasing them up. Fingers crossed

    I'm having a bad TMF time of it at the moment:

    No reply from my Daz after a month.

    My Andrex hasn't come back to me since early July. I've chased it at their claims address but still no reply.

    My Multibionta is outstanding since early June. I've chased it at their claims address and no response.

    My BigShotz is outstanding from early March. I've chased it by email numerous times to be finally told last week they've not had it and they also had a dig that I've got a common surname!

    Found Ribena labels last night, two days after the promotion ended.

    Flipping great!
  • redagila
    redagila Posts: 6,421 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    m1kjm wrote: »
    I'm having a bad TMF time of it at the moment:

    No reply from my Daz after a month.

    My Andrex hasn't come back to me since early July. I've chased it at their claims address but still no reply.

    My Multibionta is outstanding since early June. I've chased it at their claims address and no response.

    My BigShotz is outstanding from early March. I've chased it by email numerous times to be finally told last week they've not had it and they also had a dig that I've got a common surname!

    Found Ribena labels last night, two days after the promotion ended.

    Flipping great!

    Oh dear - not great for you.

    Have a look at post 737 regarding the Multibionta - might help you.
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    redagila wrote: »
    Oh dear - not great for you.

    Have a look at post 737 regarding the Multibionta - might help you.

    I know, I chased the Multibionta claims address a fortnight ago and I was hoping they were going to respond but they haven't so it looks like I'm going to have to waste another stamp on the problem and contact HO now.
  • Anyone got any ideas why flora hasn't gone back to the taste you love!
  • Africat
    Africat Posts: 1,078 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 25 August 2013 at 11:24AM
    m1kjm wrote: »
    I know, I chased the Multibionta claims address a fortnight ago and I was hoping they were going to respond but they haven't so it looks like I'm going to have to waste another stamp on the problem and contact HO now.


    It looks like they aren't processing anyones claim!

    I have sent a query via the 'contact us' page on the seven seas website and had no response.

    I then sent them an email to which I had a delay report and later an undeliverable report.

    I've also tried to call them twice but had a Mon - Fri 9-5 message
    on both occasions - even though I was calling in those hours!

    So - as you say the next step is to write to head office - I am reluctant to write to the same Hull address though in case the mail isn't getting opened so I am going to use the Oldbury address.

    The promo packs are still on sale in stores - I can't believe a brand such as Seven Seas are just ignoring applications - they should at leas write to us and let us know if the promotion is no longer running or let us know if there is a problem / delay.

    :mad:
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    lalalauren wrote: »
    Anyone got any ideas why flora hasn't gone back to the taste you love!

    Something like you remember it tasting better than it is now, you think it now has an artificial taste, it is not as good as it was before, you dislike the taste now, it tastes synthetic now, it tastes unpleasant now etc
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Africat wrote: »
    It looks like they aren't processing anyones claim!

    I have sent a query via the 'contact us' page on the seven seas website and had no response.

    I then sent them an email to which I had a delay report and later an undeliverable report.

    I've also tried to call them twice but had a Mon - Fri 9-5 message
    on both occasions - even though I was calling in those hours!

    So - as you say the next step is to write to head office - I am reluctant to write to the same Hull address though in case the mail isn't getting opened so I am going to use the Oldbury address.

    The promo packs are still on sale in stores - I can't believe a brand such as Seven Seas are just ignoring applications - they should at leas write to us and let us know if the promotion is no longer running or let us know if there is a problem / delay.

    :mad:

    I wish I had a friend who worked for Trading Standards!
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