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m1kjm

My Imedeen cheque has landed :T

some_time_soon

m1kjm wrote: »

My Imedeen cheque has landed :T

Congratulations! Do you know when you posted it please?
I am waiting for mine

TIA

m1kjm

some_time_soon wrote: »

Congratulations! Do you know when you posted it please?
I am waiting for mine

TIA

It was a month ago and I was starting to get twitchy about it.

some_time_soon

Thank you. I sent mine about that time too. So fingers crossed it will be here soon

gocat

InA wrote: »

Thanks for your post. I think I submitted my receipt long after they amended the claim form and I experienced no issues on submission. I'm beginning to wonder if the "lost" claims are those submitted during the Christmas holiday week (25th December to 1st January) and maybe their internal procedure failed to log these claims because the person responsible was on holiday? Still, I would expect someone to notice that the number of claims paid out doesn't match the total number of claims submitted.

They have facebook and twitter accounts here:

https://en-gb.facebook.com/EdamUKCheese/
https://twitter.com/Edam_UK/

Unfortunately, I'm not on social media but anyone else missing their refunds might have more luck contacting them here than via their unresponsive email address. For those who do choose to contact them via these channels, I would be grateful for an update on what they have to say about the overdue refunds. TIA.

Sent PM to edam uk on 8th Feb. They have finally woken up and asked me to confirm my name and then said they will look into it once I have confirmed my name. So maybe some hope then :eek::rotfl:
No reply from twitter yet.
And of course no replies to emails, as dont think anyone has had a reply to an email to them. :mad:

m1kjm

gocat wrote: »

Sent PM to edam uk on 8th Feb. They have finally woken up and asked me to confirm my name and then said they will look into it once I have confirmed my name. So maybe some hope then :eek::rotfl:
No reply from twitter yet.
And of course no replies to emails, as dont think anyone has had a reply to an email to them. :mad:

I emailed edampromotion@promotionalhandling.co.uk in December and I got a reply from info@customerserviceedam.co.uk the next day. I don't know if that's any help at all.

dugsie

Looks like i'll be emailing Edam too. Got my money but it's £2.50 short. Well! :rotfl:

dugsie

fatboy77 wrote: »

T&C's state:
To be valid the receipt must show that the product was purchased between 17.10.16 and 31.12.16

The T&Cs don't make sense to me. They state you need to buy from waitrose but I got mine in Sains this week with a promo neck collar that states claim valid within 3 months of purchase.

It was £3.50 and i don't realy like it so i think i'll try and claim anyway.

Freebie_Freak

Money Back Guarantee on Kingsmill Super Toasty bread

m1kjm

Freebie_Freak wrote: »

Money Back Guarantee on Kingsmill Super Toasty bread

Roma Scrungee beat you to it last month.