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  • dugsie
    dugsie Posts: 318 Forumite
    discodee, how did you get on with P&G. did you manage to get your money from the Venus razor?
  • Any idea who HighCo MRM are? Received a cheque today but the price doesn't match up with anything I've sent off! £2.54
  • Contact email address: pgpromotions@sykes.com

    Still not received my cheque!!
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Letters have started to arrive rejecting my latest BE claims for having already claimed at these addresses. There's a surprise!

    This afternoon I shall be sending emails about BE and Pantene.
  • m1kjm wrote: »
    Letters have started to arrive rejecting my latest BE claims for having already claimed at these addresses. There's a surprise!

    This afternoon I shall be sending emails about BE and Pantene.

    I just wanted to report that after threatening BE I've received cheque for fish fingers (after claiming cod filets and pasta) as well as % pound worth of coupons.
    I waited 4 months do be refunded but I got what I wanted, so result:T
    Debt free by Christmas [STRIKE]2016[/STRIKE] 2017
    IVA - 26 months to go
    Bank of Parents loan -:mad: £0/£850
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    agniecham wrote: »
    I just wanted to report that after threatening BE I've received cheque for fish fingers (after claiming cod filets and pasta) as well as % pound worth of coupons.
    I waited 4 months do be refunded but I got what I wanted, so result:T

    They've just rejected my Chicken Chargrills and Breaded Chicken claims.

    Do you want to share the content of your threatening letter?
  • m1kjm wrote: »
    They've just rejected my Chicken Chargrills and Breaded Chicken claims.

    Do you want to share the content of your threatening letter?

    this was the first one

    Thank you for your letter dated 9th July 2015, and for returning my claim for Birdseye Fish Fingers.

    You have not already issued me with a refund for the Fish Fingers, but for the Lightly Dusted Cod Fillets. The two are different products, and are on different offers. The terms and conditions do not specify that only one of the offers will be refunded.
    Otherwise your promotion is misleading and very confusing and you will soon receive many of this from other dissapointed consumers.


    I trust you will now progress with my enclosed application, as well as providing me with the additional postage cost of this letter.

    and then

    After careful check of your terms and conditions, unfortunately I confirmed that it does not specify ANYWHERE that different products come under the same money back guarantee offer and that claims will be rejected. Terms and conditions are misleading customers and it is against consumer rights to be offering something under some dodgy conditions and then changing minds and telling people they cannot have what they were promised.

    If the refund for that is not issued, I will be filing and formal complaint against customer treatment and misleading information, and I will refer the matter to Trading Standards and the Ombudsman.

    after the second email I got confirmation of my cheque being issued and coupons have arrived.

    hope that helps
    Debt free by Christmas [STRIKE]2016[/STRIKE] 2017
    IVA - 26 months to go
    Bank of Parents loan -:mad: £0/£850
  • Anyone not received payment for Pantene? Feel free to leave message on there Facebook page. :naughty:

    https://www.facebook.com/PanteneUK
  • chapistano wrote: »
    Anyone not received payment for Pantene? Feel free to leave message on there Facebook page. :naughty:

    https://www.facebook.com/PanteneUK

    i send my claim on monday, received cheque today so very quick service for me:j
    Debt free by Christmas [STRIKE]2016[/STRIKE] 2017
    IVA - 26 months to go
    Bank of Parents loan -:mad: £0/£850
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    agniecham wrote: »
    i send my claim on monday, received cheque today so very quick service for me:j

    Yay, mine have now started to arrive today too.
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