EON are charging me £55 for coming to my door

Former_E.ON_Company_Representative:_Malc

john_money wrote: »

Apologies to everyone about delayed response.

Hi Malc,


I checked the bill and it had a previous outstanding amount on there which I totally forgot about, the previous amount was an estimate and I called EON about it and was going to call and give meter reading I never had reminders about it.
This bill I received now is also an estimate. The total of both amounts are £180.
I have been with EON for over 4 years and the details they have for me should be correct.

Thanks John

Hi John

If you let us have up to date meter readings, we'll be happy to re-bill your account accurately.

Also, if you wish, you can ask for a payment arrangement to spread the balance over a more manageable period.

Hope this helps.

Malc

chanz4

jalexa wrote: »

:DThe link in your post #14, https://www.eonenergy.com/~/media/PDFs/General-PDFs/res-products-tc/EONEnergyPlanStandardJan2012final.pdf Clause 7, second sentence:D

its a link, not my words