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Sky Talk and broadband
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Looks like it pays to complain. Sky sent me a feedback email after i came off the phone call from the first idiot to which I marked every question as unsatisfactory. I've since had a phone call from sky and they have cancelled my phone and broadband with no fuss whatsoever and not even a cancellation fee and also told me i wasn't even in a contract. Happy days!
brilliant result. Well done :j :money: :beer:0 -
Sounds to me like their retention advisors used the wrong tactics to stop you from leaving, such is the pressure in call centres these days.0
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