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Sky Talk and broadband

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Comments

  • shaggy
    shaggy Posts: 1,035 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    lilangel wrote: »
    Looks like it pays to complain. Sky sent me a feedback email after i came off the phone call from the first idiot to which I marked every question as unsatisfactory. I've since had a phone call from sky and they have cancelled my phone and broadband with no fuss whatsoever and not even a cancellation fee and also told me i wasn't even in a contract. Happy days!

    brilliant result. Well done :j :money: :beer:
  • Ady87
    Ady87 Posts: 279 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sounds to me like their retention advisors used the wrong tactics to stop you from leaving, such is the pressure in call centres these days.
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