Refused a ticket on the train this morning

dggar

~Chameleon~ wrote: »

Not all stations have a ticket office or machine! I've never had a problem buying return tickets on a train, ever!

however Preston and Lancaster do

http://www.nationalrail.co.uk/stations/sjp/PRE/plan.html?rtnloc=PRE

http://www.nationalrail.co.uk/stations/sjp/LAN/plan.html?rtnloc=LAN

Owain_Moneysaver

vel1980 wrote: »

Unfortunately First Hull Trains are not governed by ATOC rules and regs.

Wrong. In any case the NCOC are set out by railway bylaw not by ATOC.

vel1980 wrote: »

So Hull Trains Allow you to purchase their tickets on board the train. Virgin trains are governed by ATOC. So if you board a train without a ticket when there was opportunity to buy a ticket before boarding then the full [STRIKE]single[/STRIKE] fare will be issued on the train.

That's discretionary. Virgin can sell discounted tickets on trains if they want to.

They cannot, however, refuse to sell a return ticket if the customer is entitled to purchase a return ticket under NCOC. No train operator (whether franchise or open access) can impose more onerous restrictions than the NCOC permit.

prowla

Why shouldn't you be able to buy a ticket on the train? What is unreasonable about that?

Part of the reason some companies have moved to the "you must buy a ticket before you board" approach is because they can pack more people on the train then without having to worry about the conductor having access.

Jeff_Bridges_hair

prowla wrote: »

Why shouldn't you be able to buy a ticket on the train? What is unreasonable about that?

Part of the reason some companies have moved to the "you must buy a ticket before you board" approach is because they can pack more people on the train then without having to worry about the conductor having access.

You have always been told to purchase a ticket before you board the train. And those who operate a penalty fare scheme were doing so before the railway was privitised too.

spiro

prowla wrote: »

Part of the reason some companies have moved to the "you must buy a ticket before you board" approach is because they can pack more people on the train then without having to worry about the conductor having access.

Lots are doing it because they now have ticket operated barriers at all stations so you can't get to or from the platforms without using your ticket.

prowla

Jeff_Bridges_hair wrote: »

You have always been told to purchase a ticket before you board the train. And those who operate a penalty fare scheme were doing so before the railway was privitised too.

Always?

I remember commuting and buying a ticket on the train.

There is no fundamental reason why you should have to pay before boarding.

spiro wrote: »

Lots are doing it because they now have ticket operated barriers at all stations so you can't get to or from the platforms without using your ticket.

Yes - it's a shift to make it easier for the companies, and also to avoid the need to have a conductor (which is made difficult by overcrowding on the trains).