Refused a ticket on the train this morning

spiro

Clam_Abuse wrote: »

Where the ticket office at the station of departure is closed, customers will still be able to buy the full range of walk-up fares valid for that service on board.

If you look at that statement the other way round it implies that if the office is open you can't buy the full range of walk-up fares for that service.

wealdroam

spiro wrote: »

Clam_Abuse wrote: »

Where the ticket office at the station of departure is closed, customers will still be able to buy the full range of walk-up fares valid for that service on board.

If you look at that statement the other way round it implies that if the office is open you can't buy the full range of walk-up fares for that service.

Spiro, I think you meant to say...

"If you look at that statement the other way round it implies that if the office is open you can't buy the full range of walk-up fares for that service on board."

You missed out two important words.

Owain_Moneysaver

spiro wrote: »

If you look at that statement the other way round it implies that if the office is open you can't buy the full range of walk-up fares for that service.

That is correct. The conductor can refuse to sell discounted tickets like Off-Peak / Saver / Railcards etc. However the conductor MUST always offer the Standard Single and Standard Return fares for the journey made.

studio_two

Mr_Toad wrote: »

I suspect that like so many short journeys people figure that if they get on and the conductor doesn't get to you before you get off the train it's a free journey.

That's a very fair point, but this situation is most likely to happen when the train is overcrowded (and insufficient staff are on board).

At my local interchange they now have staff "meeting and greeting" passengers as they alight the train - you can see them running between platforms as various trains arrive.

IMHO, this is a welcome measure (they will sell you a ticket if you don't have one), but it does not solve one of the main underlying issues of train overcrowding at peak times.

heartbreak_star

Is it worth just buying a season ticket?

HBS x

BASFORDLAD

Mr_Toad wrote: »

I suspect that like so many short journeys people figure that if they get on and the conductor doesn't get to you before you get off the train it's a free journey. On the days the conductor does get round you have to pay.

It happens all the time on the Nottingham and Sheffield trams. People waiting at the Park and Ride look for the conductor then get on past where the conductor has already been. By the time the conductor has worked their way back down the tram it's in the city and they've got off, no fare and free parking!

Another trick is if it looks like the conductor is getting close you see no end of people getting off at the next stop and walking down the tram to get back on past the conductor.

It amazes me that they make any money at all!

I used to do this all the time when i was a lot younger

I also used to travel on then trains in the West Midlands for free all the time before they introduced penalty fares(between 96-2000), was simply a case of getting on train for coventry (mainly virgin) and you wouldnt get ticket checked.

For longer journeys if i saw the conductor coming i would get up and walk past the conductor as if to go to the buffet.

9/10 it worked, even trips to london/manchester/newcastle from Birmingham

vel1980

spiro wrote: »

Don't know what rule First will operate on this route but for the Hull services it states:

Buying tickets
Ticket types which do not require advance purchase may be obtained on board any of our trains from the Train Manager. In this circumstance it is your responsibility to approach a member of staff to make the purchase as soon as possible after boarding.

You are responsible for finding someone to pay. It does not say what happens if you dont but I guess they could suspect you of fare evasion. Sounds like you need to start buying your tickets before you travel, possibly the day before.

Unfortunately First Hull Trains are not governed by ATOC rules and regs. So Hull Trains Allow you to purchase their tickets on board the train. Virgin trains are governed by ATOC. So if you board a train without a ticket when there was opportunity to buy a ticket before boarding then the full single fare will be issued on the train.

dggar

vel1980 wrote: »

Unfortunately First Hull Trains are not governed by ATOC rules and regs. So Hull Trains Allow you to purchase their tickets on board the train. Virgin trains are governed by ATOC. So if you board a train without a ticket when there was opportunity to buy a ticket before boarding then the full single fare will be issued on the train.

Can you provide a reliable source for this

http://www.atoc.org/train-companies indicates they are members of ATOC

dggar

dggar wrote: »

When First take over the West Coast they intend installing ticket barriers at Preston and Lancaster.

There may be some delay in the installing of the ticket barriers.

~Chameleon~

pinkteapot wrote: »

And the reason you can't buy a ticket before you travel like everyone else is.....?

Not all stations have a ticket office or machine! I've never had a problem buying return tickets on a train, ever!

Originally Posted by dggar
When First take over the West Coast they intend installing ticket barriers at Preston and Lancaster.

So that won't be happening any time soon then