We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

3 Phone Contract

Hi Guys,

Looking for a little help here,

I have a 24mth contract with three and I noticed there was an extra 89p + vat added to my account last month, and again the same this month, when I phoned them to find out what the charge was (I suspected it was an app) I was told it was inflation and they had to put up my monthly charge.

So instead of £25 + vat + out of allowance calls = £30 per month

Now its £25.89 + vat + out of allowance calls = £31.07

I am on a fixed monthly contract for 24months and I believe they are in breach of that contract, but they say NO has its in the t&c's, that they can put up the monthly charge within the first 12 months, I don't have a copy of the T&C's, so I cannot check.

Do you guys have any idea, as I honestly want to tell the to F*** O**.



They said they sent an email, telling me about this but I don't have it, I believe on my email account, unread mail is deleted after 28 days, so I can't even check the email.


Cheers for all of your help

James

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.