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BEWARE - Corgi HomePlan

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  • codger
    codger Posts: 2,079 Forumite
    Name Dropper First Post First Anniversary Combo Breaker
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    Asterix123 wrote: »
    I have just cancelled Corgi Homecare, wish I had reviewed this site before committing previously! For the second year running their Oxfordshire engineer has not be seen, the fact that the office have phoned 5 times to see whether the boiler has been serviced would suggest they are not in control...


    Or couldn't care less. Take your pick. Your lament about not reading this thread before is a familiar one, and will especially be so to those unwitting enough to take out boiler breakdown cover from a company called 24/7 instead of dealing with, as in this case, a thoroughly discredited dog.
  • Random9876
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    I had Corgi Homecare. I really liked it to be honest, but my partner cancelled it, it was all to do with price. Back in the Philippines we had a version of this that I used to have, but I had to cancel it when I moved here, although it wasn't as good.
  • KatrinaWaves
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    I had Corgi Homecare. I really liked it to be honest, but my partner cancelled it, it was all to do with price. Back in the Philippines we had a version of this that I used to have, but I had to cancel it when I moved here, although it wasn't as good.

    Spam reported, bumping old threads, probably another 'friend' of Mr Varjak...
  • hybernia
    hybernia Posts: 390 Forumite
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    Spam reported, bumping old threads, probably another 'friend' of Mr Varjak...

    Joined today, first post at 2.35pm. Others following on different threads. I'm all for supporting new forum members who don't know their way around but the content of these posts is, well, a bit weird. Quite a revelation to discover central heating boiler services in the Philippines but I guess they have freezer repairers in Labrador?
  • Paradykes
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    I cancelled my cover today. I had boiler cover and have had it for several years and had boiler serviced by Corgi engineers on at least 2 occasions during this time. However, the last engineer to come out said that he couldn't access the boiler so therefore couldn't do the service. I pointed out that previous engineers hadn't had a problem. His reply was that if he couldn't access the boiler (hidden within a wall cupboard in the kitchen) and that if the previous engineers said that they had then perhaps they had not been telling the truth. I put this to Corgi, who did not see the contradiction in what was being said , and refused to concede that one of their own engineers was saying previous services had not been carried out as stated. Corgi only said that I had to remove the surrounding cupboard to allow access to do the service. I asked for a second opinion about the access but they have refused.
    please beware
  • JesaniLee
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    I had the most expensive plan because I wanted a hassle free Homeplan.

    The boiler kept losing pressure so Corgi came out. After 3 visits they still had not fixed it and said that it must be blocked and that they would not fix a boiler with a blockage.

    £20 quid a month, £60 quid call out fee and 'sorry sir, we don't cover you for that'!!

    grrrrr
  • accorian
    accorian Posts: 98 Forumite
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    Abolished by the Tory government in 2014 for no other reason than it was actually working well, and doing a better job on behalf of the ordinary consumer than the average MP, need for the continuing rexistence of The Office of Fair Trading comes into sharper focus every time there's another post on this forum about the so-called (but isn't) CORGI central heating boiler breakdown insurer and the also so-called 24/7 (which appears not to live up to the promise of its corporate nam0. Both outfits should've been put out of business a long time ago. It was inexcusable of multi-millionaire Cameron and his Cronies to enthusiastically remove so great a level of consumer protection but of course if you're living on the income levels the were, money was never a problem. Bloody Conservatives, the behaviour of outfits like CORGI and 24/7 certainly shows what the party-of-business has been all about. :(
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
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    accorian wrote: »
    Abolished by the Tory government in 2014 for no other reason than it was actually working well, and doing a better job on behalf of the ordinary consumer than the average MP, need for the continuing rexistence of The Office of Fair Trading comes into sharper focus every time there's another post on this forum about the so-called (but isn't) CORGI central heating boiler breakdown insurer and the also so-called 24/7 (which appears not to live up to the promise of its corporate nam0. Both outfits should've been put out of business a long time ago. It was inexcusable of multi-millionaire Cameron and his Cronies to enthusiastically remove so great a level of consumer protection but of course if you're living on the income levels the were, money was never a problem. Bloody Conservatives, the behaviour of outfits like CORGI and 24/7 certainly shows what the party-of-business has been all about. :(

    It was a coalition government in 2014.
    "You were only supposed to blow the bl**dy doors off!!"
  • Mutton_Geoff
    Mutton_Geoff Posts: 3,847 Forumite
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    edited 5 November 2019 at 12:59PM
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    I've just received their leaflet with the Royal Mail junk delivery. Although I have no need for their services, I am shocked how their marketing is deliberately designed to confuse. Their logo, the part shield symbol, the colour all closely resemble the old Corgi organisation and I would imagine many people would be fooled by this not realising the original Corgi is now Gas Safe and think they were buying a service from a reputable organisation.


    I've raised a complaint with the ASA - https://www.asa.org.uk/make-a-complaint.html


    How can anyone have the cheek to mimic this logo?


    Corgi HomePlan ..


    0x0.png


    The real deal ..


    gas.jpg
    Signature on holiday for two weeks
  • hybernia
    hybernia Posts: 390 Forumite
    First Anniversary Name Dropper First Post Combo Breaker
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    I've raised a complaint with the ASA - https://www.asa.org.uk/make-a-complaint.html

    How can anyone have the cheek to mimic this logo?

    Corgi HomePlan ..


    0x0.png


    The real deal ..

    gas.jpg


    Asking about "cheek" is asking about the wrong word.

    Cheekiness being a defining characteristic of all that's juvenile, "cheek" is something that kids and spoilt brats possess in abundance. However . . .

    The people behind Corgi HomePlan are not juvenile. Their behaviour is that of cynical manipulators, paying out to the Corgi brand name owners a license fee in order to capitalise on everything that Corgi once stood for, though hasn't for several years now, in hope that the gullible, the vulnerable and those with more money than sense will fall for the notion that somehow they're dealing with a gas safety enterprise of unchanged quasi-official status.

    That this semi-fraudulent activity has been allowed to continue on unchecked for so long is a failing of UK governance and UK regulatory authorities, all of whom will have been aware of the way the Corgi name has been re-used in wilfully misleading fashion over the years.

    I don't know, and neither do you, if what Corgi Homecare is forking out in license fees nowadays includes the right to re-use the Corgi logo: the ASA will investigate and advise on that when dealing with your complaint.

    Whatever the outcome, rest assured that Cogi Homecare is not merely the equivalent of just another "cheeky boy"; what the company does and what the company says amount to a kind of conduct that's absolutely not to be under-estimated. :(
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