Halifax / Wonga repayments

Janie4Now

krisdorey wrote: »

I can honestly say that unless you pair Janie and Meer up and myself and the other one (q3sition-mark?)

I am no ones alias

Janie : not too sure you want to change my mind given my previous posts

I just thought it looked like there were two very definite "sides" and we could well be paired up or aliased!

.....I don't really think that for a minute.....why would people bother unless they just wanted to stir things up anyway?!

Janie4Now

Chrissiew wrote: »

Sometimes posters can really try and scrape the bottom of the barrel to put others down, fraud for gods sake! Sorry if I sound really thick but isn't fraud something one does to obtain money or what ever by deception? By losing a debit card is that obtaining something by deception?

How would the bank investigate the loss of a card if they thought, as some on here have, that it was fraud? Ask me where I lost it, it was on the 6c bus, what date, 16th dec, what time, 10.35. Ok they get all the info, they speak to the bus depot, no bag was handed in, they speak to the police using the crime ref number I gave them, ( not that Halifax even asked if I reported it, but I did and would have the number should they have asked) the police tell them they have looked into it, spoke to the bus depot themselves, no bag was handed in, unfortunately the bus driver does not ask all passengers who get on their names and addresses so the police can't visit all the passengers who got on the bus the same time and after me, therefore unless someone hands my bag in there is nothing they can do.

So Halifax have wasted time and probably money on a fraud investigation they cannot prove, I don't think this would happen, unless of course I was trying to defraud the bank out of millions!

I am not for a minute suggesting that you are committing fraud. But there are people out there - sadly - who do take out loans and then cancel their cards (saying that they've lost them etc.) in a deliberate attempt to avoid payment. In my eyes that is defrauding the lender. What else would you call it?! I was offering the view that maybe the banks have a part to play in stopping this.

Janie4Now

q3estion-mark wrote: »

Well that's why you are not a judge, as you'd not last long! Its called losing a debit card, nothing more nothing less.

You are being deliberately obtuse. Read my post again.

Chrissiew

Janie4Now wrote: »

I am not for a minute suggesting that you are committing fraud. But there are people out there - sadly - who do take out loans and then cancel their cards (saying that they've lost them etc.) in a deliberate attempt to avoid payment. In my eyes that is defrauding the lender. What else would you call it?! I was offering the view that maybe the banks have a part to play in stopping this.

I agree, there are lots of posts on here asking if they should cancel their cards, banks won't just cancel them because a customer has asked so the lost card, or other excuse will have to be told. But it's because pay day loan companies, including the high profile ones like wonga cannot be trusted, they are very nice, agree to set up a payment plan and the next thing you know is they have cleared your account leaving you penniless, yes you can ask for a refund but they drag their heels so much it practically pay day again before you see any refund and by then you will have gotten deeper in debt because there's no money to pay the bills, no wonder people get scared and decide to get new cards to be on the safe side.

If anything it's the PDLs that should get done for something, dunno if it would be fraud or something else, but they try to take money from an account, they are refused after being told the card is no longer authorised, yet they try again and again, surely thats wrong, they are trying to take money from an account with a card they have no authority to use.

AdamJK_2

Chrissiew wrote: »

If anything it's the PDLs that should get done for something, dunno if it would be fraud or something else, but they try to take money from an account, they are refused after being told the card is no longer authorised, yet they try again and again, surely thats wrong, they are trying to take money from an account with a card they have no authority to use.

I think that's something we should all be able to agree with. The PDL companies are pure bottom-feeders who prey on the most vulnerable (or stupid, depends on you point of view) in society - regardless of what their PR depts say.

Just got back from the local shopping centre and there's a queue out the door of one of these places as they've got a special offer on - loan £100 and pay back £125 the following month. I nearly couldn't contain my excitement at the offer........

bbfc

Chrissiew wrote: »

If anything it's the PDLs that should get done for something, dunno if it would be fraud or something else, but they try to take money from an account, they are refused after being told the card is no longer authorised, yet they try again and again, surely thats wrong, they are trying to take money from an account with a card they have no authority to use.

Thats called 'Continuous Payment Authority' and its how most of the repayments work. If you report your card lost/stolen, they can still take the money they are owed due to that, regardless if you have a new card number or not. I think one or two banks refuse payments if the card is reported lost/stolen, but its very very rare.

Chrissiew

bbfc wrote: »

Thats called 'Continuous Payment Authority' and its how most of the repayments work. If you report your card lost/stolen, they can still take the money they are owed due to that, regardless if you have a new card number or not. I think one or two banks refuse payments if the card is reported lost/stolen, but its very very rare.

Yes I understand about CPA but when wonga have had their request for money returned stating that the card is unauthorised and will not be paid out on then they should not try several more times on the same day, then several times over the next few days to try and take money from someone's account. Their request is refused all the time so the bank should do something about them trying to obtain funds from a non existent card.

meer53

Chrissiew wrote: »

Yes I understand about CPA but when wonga have had their request for money returned stating that the card is unauthorised and will not be paid out on then they should not try several more times on the same day, then several times over the next few days to try and take money from someone's account. Their request is refused all the time so the bank should do something about them trying to obtain funds from a non existent card.

Why should the bank try to stop them taking money which is owed to them ? The card may be "non existant" but the account that it's linked to isn't.

The bank is a third party in an agreement like this. Why do you think they should be allowed to control the payments ? The repayments are nothing to do with the bank, they are agreed between the card holder and the lender. The bank just acts as a processing facility. Do you really expect a bank to monitor an account hourly to see whether anyone has tried to claim a payment ? The process is automated.

Balances can change on accounts during the day, this is why they try more than once a day.

alanq

Today's Radio 4 Money Box programme (first 11 minutes) discusses the problem of banks failing to cancel continuing payment authorities (expecially those to payday loan companies) when instructed to do so. The programme says that the regulations have been in place for 3 years yet most banks are failing to comply.
http://www.bbc.co.uk/iplayer/episode/b01mn32t/Money_Box_15_09_2012/