Car warranty 1 month only - soga rights?

fatbadger2

neilmcl wrote: »

Yes, SOGA equally applies to used goods being sold as it does new but it does take into account factors such as the age and general condition of the item at time of sale. It could be argued that a 4 year old car with nearly 150K miles to it's name has been driven fairly hard and therefore liable for things to go wrong with it.

Is it petrol or diesel?

diesel 2.0 TDI, one companyowner, fullAudi serv history :cool:

fatbadger2

bod1467 wrote: »

SOGA applies and the retailer is trying it on. (IMHO)

Retailer is responsible for collecting the goods and offering a suitable remedy.

How certain are you?
I am not contesting the transport cost yet as I want to remain on good terms, but i am peeved off :cool:

fatbadger2

s_b wrote: »

remember it might still be seen as operator error

What kind of error???? :eek:

fatbadger2

arcon5 wrote: »

The car has done 150k miles! At this mileage I would expect these kind of components to have either been done or at the very least be reaching that stage.

I don't think you have a strong case here.

Hmmm, thanks, but it doesn't sound like you know much about cars!
Cylinder/piston components and similar related stuff is not really something that is ever serviced/replaced as such, they are the very core of the engine. its all the surrounding stuff that is wear and tear: injectors, turbos, etc.

Having said that, even if it is wear and tear, I stillhave the dealer warranty, so presumably I am stull covered, if not by soga???

fatbadger2

arcon5 wrote: »

If the pistons have failed prematurely then it may not also necessarily mean a completely free repair. If for example, they are expected to last 200k and failed at 150k and cost £1k to replace - it would be reasonable for them to charge 3/4 of the price which would represent the wear and tear aspect.

:eek: Blimey! That does not sound good. Even worse, it sounds possible. But, as I have a warranty, I assume I am lucky.

fatbadger2

vaio wrote: »

nah, the proportion bit might work on a good will contribution from a manufacturer but the OP has sale of goods rights that mean the vehicle either needs to be repaired free or refunded. Note if they do repair it's likely to be by way of a second hand engine

OP.....

If you claim under sale of goods then the repair etc must be done "without significant cost or inconvenience" to the consumer so free transport & a replacement car whilst the repair is done.

If you claim under the warranty then you must abide by the T&C of the warranty and if they say you have to return the car to them so be it

OK, bit confused now (but thanks!). So even though the engine may be 1/2 way through its life, that doesn't mean I would have to pay half through SOGA rules?
As I do not wish to fall out with the garage (feel they have me by the curlys at the moment) I am not insisting they contribute to my costs, but I secretly think they blooming well should! How can I recover my money later?????????? :money:

fatbadger2

The car dealer has suggested that they will repair the engine. The mechanic said that with a catastrophic metal on metal failure like this the engine is ****** because metal debris will have circulated around some other components and damaged them. So now I am really not sure what to do. basically I think I would rather have my 7 grand back and go car shopping again.... not reasonable???

neilmcl

fatbadger2 wrote: »

the mileage is not particularly high for a modern (and german) car.

Its still over 3 times the average for the age of car.

StuieUK34

Mileage is irrelevant.... Those who still live in the days of 100,000 and its game over time for your car are living in the wrong era!

If a car is fully serviced to a manufacturers recommendation, then it should go on for quite some time.. (and he got a car which is fully Audi serviced).
Taxi's can have starship miles on there clocks and engine is still going strong.
So in this case, car should pull strong, and not blow a piston or conrod, etc etc...

vaio

fatbadger2 wrote: »

The car dealer has suggested that they will repair the engine. The mechanic said that with a catastrophic metal on metal failure like this the engine is ****** because metal debris will have circulated around some other components and damaged them. So now I am really not sure what to do. basically I think I would rather have my 7 grand back and go car shopping again.... not reasonable???

Obviously without knowing the exact fault it hard to comment but if a piston has failed then given the costs involved I'd be surprised if they repaired it, fitting a second hand engine is more likely.

Under SOG you can reject and seek a refund although the dealer could resist. Needing a car will add to your case (dealer will have to pay or provide until the car is back with you) as will the involvement of your credit card company if you paid any of the cost on plastic.

As above, I'd go for SOG rather than warrenty