Thos Cook Cash Passport processed 2 month old transcation the DAY AFTER card emptied

zagfles

Roger1 wrote: »

I'm sure they would if they had made a mistake.

Did the OP read the terms and conditions before agreeing to them, I wonder.

Do the T&Cs include a credit agreement which complies with the Consumer Credit Act I wonder? If it's not a credit card I very much doubt it.

Roger1

I'm not the OP and haven't read the T+Cs for their card. (BTW, where is the OP who might have some answers?)

I'm pretty confident, though, based on other T+Cs that I have read, that there would be a provision in them for recovery of the cost of transactions on the account without a covering balance.

zagfles

Roger1 wrote: »

I'm not the OP and haven't read the T+Cs for their card. (BTW, where is the OP who might have some answers?)

I'm pretty confident, though, based on other T+Cs that I have read, that there would be a provision in them for recovery of the cost of transactions on the account without a covering balance.

Which wouldn't be worth the paper it's written on if it doesn't comply with relavent legislation. T&C's often say stuff which isn't legally enforceable, my kids' bank account T&Cs say they are responsible for any overdraft incurred, but the law says otherwise.

Not sure of the legalities in this case but it's probably similar in the absence of a credit agreement, since providers of credit have to jump through various hoops. Which is why I suggested the OP gets legal advice, the CAB may be a good place to start.

NiftyDigits

Roger1 wrote: »

I'm sure they would if they had made a mistake.

Did the OP read the terms and conditions before agreeing to them, I wonder.

I tuned out as soon as I read Thomas Cook...

More than one post on here where they have screwed up by selling currency at the buy rate and then hassle the customers to come in to give them more cash once they've discovered their blunder.