Problem with Halfords

photome

poppasmurf_bewdley wrote: »

Most interesting.

Since when has a bicycle been 'white goods' or 'an appliance'? (The clue is in the words of the website you quote).

but some posters will make legislation fit where they want it to fit

photome

We prob wont see the Op for another 2 years though, 2 posts and 2 years apart

Mankysteve

LincolnshireYokel wrote: »

I recall there is EU legislation that forces g'tees for up to six years.


There you go, read that, it goes into it a bit deeper

http://www.whitegoodshelp.co.uk/eu-2-year-guarantee-sales-of-goods-act-gives-us-6-years-to-claim-for-faulty-appliances/

Right, why link to outside website when this site contains much better details/ The Eu legislation doesn't give you a two year guarantee and the 6 years to claim for faulty items comes from SOGA.

http://www.moneysavingexpert.com/shopping/consumer-rights-refunds-exchange

cardinalbiggles

poppasmurf_bewdley wrote: »

A good quality bike with good quality tyres and brakes will cost anything from £600 upwards.

You will get them less than that, I agree that you pay a bit more for decent quality but you will get a perfectly acceptable bike for most people for less than £600 that's for sure.

£600 and your into reasonably expensive very good quality components from the big guys.

poppasmurf_bewdley

cardinalbiggles wrote: »

You will get them less than that, I agree that you pay a bit more for decent quality but you will get a perfectly acceptable bike for most people for less than £600 that's for sure.

£600 and your into reasonably expensive very good quality components from the big guys.

The reason I gave £600 as the price of a decent bike is that's probably about the price for a bike which you could buy, stick in the garage for two years and ignore, and then be reasonably assured it would still be ok to ride.

Wongsky

cardinalbiggles wrote: »

You will get them less than that, I agree that you pay a bit more for decent quality but you will get a perfectly acceptable bike for most people for less than £600 that's for sure.

£600 and your into reasonably expensive very good quality components from the big guys.

I look at it like this - given normal prices (ie not exceptional sales discounts) you can get a decent enough bike for the £200 mark - at that price, shy away from anything with suspension or disc brakes.

Now and again, you'll get some bargains - especially last years / seasons bikes that may undercut that, but if you just want a decent bike, and plan to use it for leisure, or commuting, you should find you can get a reasonable entry level bike for that price.

If you're prepared to buy 2nd hand, then £125-£150 will probably get you something very decent, but you may want an experienced eye to look it over for you.

Bikes much cheaper than that, and supermarket specials are a false economy - sure you can buy at that price point, and you may just get lucky with an absolute bargain, or something that is serviceable - even if a bit weighty.

Bikes cheaper than this - especially if they are blinged up with suspension and / or disc brakes, tend to be of truly awful quality, with components that don't work very well, easily go out of adjustment, or wear prematurely - and can be made out of such cheap materials that adjustment is either difficult or impossible, without things breaking, bending, stripping threads, or shearing off.

That's not bike snobbery - it's just realistic - yes, some people ride around on supermarket specials for a while - oblivious, some buy 'em, try 'em, then chuck them in the shed, because they're such a horrible experience, either from a riding perspective, 'cos they tend to not work very well, and be damned heavy - or 'cos they play-up, squeak, rattle, or hum at even the slightest glance of being used.

Wongsky

poppasmurf_bewdley wrote: »

The reason I gave £600 as the price of a decent bike is that's probably about the price for a bike which you could buy, stick in the garage for two years and ignore, and then be reasonably assured it would still be ok to ride.

There's plenty of bikes, significantly cheaper, that you could chuck in the shed for a couple of years, then drag out, pump up the tyres, and reasonably expect everything to be OK.

From Edinburgh cycles, one of the decent road / hybrid models at around the £200 mark, is decent, won't fall apart, and should be fine after a while of storage - normal caveats apply in terms of checking it's roadworthy.

Many cyclists may have floor levels of bike prices that they'd not go below, but that tends to be from an enthusiasts perspective. There's plenty of decent bikes available at significantly more modest prices - although perhaps not as low as most of the supermarket specials, mind.

Dave_C_2

Speaking as an ex-enigineer, spotty faced Herberts in Halfords do not deserve the title of "Engineer". "Shop assistant with a couple of days training of cheap bicycle assembly" would be more accurate.

Sounds like the OP has bought a Bicycle Shaped Object. As seen on TV (Watchdog)

Dave

red_eye

hagggis wrote: »

Hi

Having a bit of problems with halfords at the moment. Bought a cycle from them approx 24 months ago. To be honest the brakes were never 100% but I ended up hanging it on the wall in our garage.

Needless to say recently I have started cycling and tried my hardest to adjust the brakes. The front and back completly failed on me so I booked the bike into halfords for a brake service.

This was done and one of their cycle engineers phoned me to say he had adjusted the brakes as best he could. They were not perfect but he said it was a cheap bike with cheap brakes and there was nothing else he could do. I collected the bike and although they now slow the bike down there is no way i could stop quickly or even go off road on this 'mountain bike'

I contacted Halfords customer services about this problem and have just been fobbed off by them and they suggested the brakes just need to be 'bedded in' I informed them I have cycled over 12 miles with the brakes now and they are no better. They have now stopped replying to my emails and apart from going to their shop and telling all their potential customers what has happend I am at a loss of what to do now.

Any suggestions????

what bike and what brakes and make?

cheap bikes come with cheap kit you might be better off buying a decent set of brakes, keep a look on chainreaction.co.uk for when they clear out last years stock for good bargins

cardinalbiggles

Wongsky wrote: »

I look at it like this - given normal prices (ie not exceptional sales discounts) you can get a decent enough bike for the £200 mark - at that price, shy away from anything with suspension or disc brakes.

Now and again, you'll get some bargains - especially last years / seasons bikes that may undercut that, but if you just want a decent bike, and plan to use it for leisure, or commuting, you should find you can get a reasonable entry level bike for that price.

If you're prepared to buy 2nd hand, then £125-£150 will probably get you something very decent, but you may want an experienced eye to look it over for you.

Bikes much cheaper than that, and supermarket specials are a false economy - sure you can buy at that price point, and you may just get lucky with an absolute bargain, or something that is serviceable - even if a bit weighty.

Bikes cheaper than this - especially if they are blinged up with suspension and / or disc brakes, tend to be of truly awful quality, with components that don't work very well, easily go out of adjustment, or wear prematurely - and can be made out of such cheap materials that adjustment is either difficult or impossible, without things breaking, bending, stripping threads, or shearing off.

That's not bike snobbery - it's just realistic - yes, some people ride around on supermarket specials for a while - oblivious, some buy 'em, try 'em, then chuck them in the shed, because they're such a horrible experience, either from a riding perspective, 'cos they tend to not work very well, and be damned heavy - or 'cos they play-up, squeak, rattle, or hum at even the slightest glance of being used.

Oh I quite agree anything around 250 quid is going to be a decent enough bike. You also have to remember what's 600 this year in terms of technology will probably be the 200 quid bikes in a few years time. Some people can only afford cheap bikes and thats fine but what some people don't realise is they would be better off by far going second hand.

There is so much snobbery in cycling, I guess its like everything!