Can I keep it?

domestic_goddess

steve821 wrote: »

Oh and another thing, if the company has your Credit Card details they are within their rights to take the money up to six years from the date of purchase.

Steve

No they aren't.

Plushchris

Why oh why do people on here always say this sort of thing is theft??

IT ISNT!

If the company delivered them to you, then they GAVE them to you!

How the hell can that be theft when someone has given you an item?

The likelyhood is they are either part of the system or part of an offer you knew nothing about when ordering.

If the things go together its not unreasonable to assume they were meant to be delivered together, but say for instance you ordered a TV and when it turned up you got a tumble dryer too as part of the same delivery then that would be different.

mpython

Put yourself in the shoes of the shopkeeper. Suppose you gave someone an £100 by mistake. Would you want them to keep it or return it to you?

Do what GoofyCAT said, contact the company, explain what's happened and that should provide an amicable solution.

If they're part of the TV,all well & good, if not, its up to the company to come & get them, or reimburse you the return costs. If they don't collect/ reimburse your actual costs, you can dispose of the goods after a reasonable period of time (say 6 months).

If they're not part of the TV, & you refuse to give them back to the company, either by keeping quiet, or disposing of them (e.g. selling them on ebay) you are guilty of theft. (NB remeber you've signed for them, there is likely to be an audit trail tracking the goods to you.) These are not likely to be considered as coming under the unsolictited goods act as you've ordered a TV from the company and these are either part of that TV or a clerical error.

let us know how it turns out.

Inactive

Personally I would hold on to the goods, give them 3 months to make contact, then, if I didn't hear anything I would presume them to be mine.

If they asked for them back after that I would issue them with a storage charge for the full value amount.;)

jennie-flower

I work for a large distributor of electrical goods. We don't sell to the general public and very often our customers ask us to deliver goods directly to the end user from our warehouse so even though they've sold the product, it's never been near their warehouse.

We run regular promotions, eg, buy a camera, get the case and batteries free, buy a TV, get a free DVD recorder etc. Very often we will ship goods to an end user and include the freebies, even though our customer may not know anything about it (usually because they don't really look at what they're buying).

So this may be the case here? If you contact your retailer to query the goods, they possibly won't know anything about it. For your items to be packaged seperately and have their own labels seems very deliberate to me.

Also, when I bought my Sony TV a few months ago, many retailers were offering it with a free surround sound system, was it a Sony TV?

mpython

Inactive wrote: »

........If they asked for them back after that I would issue them with a storage charge for the full value amount.;)

You can only charge storage if you are a storage company (e.g. lost property on railways) or if you spend money to keep it safe from theft (e.g. a padlock).

There's a person on the loans board whose paid £1750 into the wrong account. http://forums.moneysavingexpert.com/showthread.html?t=424444 Shoulld the recipient keep hold of it? or charge interest?

Stevee

Sorry if someone has posted this before.

Phone the shop and tell them that you've got the cinema system. If they want it back, tell them that's fine and that they can come and collect it between times you specify. Tell them you will not arrange any postage, even if they try to send you the money first. THEY MUST SEND SOMEONE TO COLLECT IT.

If someone does turn up and you happen to be out.........

dmg24

Why do so many people quote the law and then completely misinterpret it?!! The law is not there to pick out the bits that support your argument, it must be read as a whole!

Stevee (and some others) has given a common sense answer (perhaps ignoring his last comment!).

My advice to the OP would be, that if they are concerned, they should contact Consumer Direct, and get some proper advice.

tr3mor

Personally, regardless of any argument about the law, I'd keep them. It's their own fault, they probably haven't even noticed they've lost them!

calpsy

I love it . People like dangerouswotever sit all high and mighty laying down the law ............. GET A LIFE ! ! ! :rotfl:

KEEP IT !!!! ITS YOURS !!!! THEY GAVE IT TO YOU !!!!

:T