Returning a TV for repair

vyle

Aww, I'd recommend an E5 or ET5 then. At 32" they're around £400 - £550 respectively if you shop around and are both smart capable and have panasonic's superb picture quality.

nrishiraj

http://www.amazon.co.uk/Sony-KDL32HX753BU-32-inch-Widescreen-Freeview/dp/tech-data/B007M8E8YM/ref=de_a_smtd

This looks ok.

zahariel

http://www.amazon.co.uk/LG-42CS460-42-inch-Widescreen-Freeview/dp/B007IYVUBY/ref=sr_1_2?s=home-theater&ie=UTF8&qid=1346166904&sr=1-2

or

http://www.amazon.co.uk/LG-42LS3400-42-inch-Widescreen-Freeview/dp/B007IYVUCI/ref=sr_1_3?s=home-theater&ie=UTF8&qid=1346166904&sr=1-3

Will be my new telly

nrishiraj

zahariel wrote: »

http://www.amazon.co.uk/LG-42CS460-42-inch-Widescreen-Freeview/dp/B007IYVUBY/ref=sr_1_2?s=home-theater&ie=UTF8&qid=1346166904&sr=1-2

or

http://www.amazon.co.uk/LG-42LS3400-42-inch-Widescreen-Freeview/dp/B007IYVUCI/ref=sr_1_3?s=home-theater&ie=UTF8&qid=1346166904&sr=1-3

Will be my new telly

You might aswell get a smart tv

zahariel

No real need - got tablet at home and can connect my telly to my PC for any and all streaming needs... Don't see the point of paying another £100 for that functionality.

But we digrese...

amerste

Sorry to jump in on this thread but on a similar note.
My LG TV is only about 20 months old bought from a high st store without extended warranty, a thin green line as appeared running down the screen. I will be calling into the store today, What is the correct terminology to use when confronting the customer service team regarding sale of goods act etc. Many thanks.

CoolHotCold

Depends who sold it to you, some retailers can deal with the issue in store, others have a centralised system where you need to call or send email/letter.

amerste

CoolHotCold wrote: »

Depends who sold it to you, some retailers can deal with the issue in store, others have a centralised system where you need to call or send email/letter.

If this is a reply to my question, I don't know if I'm allowed to name the store but it's a large electrical chain that sounds like it sells hot spicy food.
Does it just come under sale of goods act/not fit for purpose?

bod1467

No - it WAS fit for purpose until it failed. However the "of reasonable quality" clause may apply. According to SOGA you may need to get an engineer's report to confirm that the failure is not due to misuse. Currys may offer to look at the TV (probably for a fee, which is refunded if the fault is inherent) and then decide on a remedy.

Such remedy can be repair, replace or refund (effectively Currys' choice), and any refund can be reduced to take account of your usage.

visidigi

amerste wrote: »

If this is a reply to my question, I don't know if I'm allowed to name the store but it's a large electrical chain that sounds like it sells hot spicy food.
Does it just come under sale of goods act/not fit for purpose?

Please click here and start your own thread to avoid confusion for everyone...

http://forums.moneysavingexpert.com/newthread.php?do=newthread&f=173