Am I being fussy?

johnnyboyrebel

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mullery83 wrote: »

I'm not being silly as I'm ony asking opinion....

If I bought something in tesco today andit was reduced tomorrow I'd take it back and mpby it cheaper... Fact

Further pore if I had ordered my two items weeks apart it would have cost the seller more but as I got them at the same time he benefitted.....

He charged £7 per item delivered but only sent one package...

I don't think anyone is saying you were being silly. It was a valid post from you.

You can't be serious that you could buy something from Tesco today then notice it cheaper tomorrow so try to get a reduction or refund on yours? That's just ridiculous.
Again, you agreed to the postage amount so presumably were happy to pay it. The seller can package it as they like. If you didn't want to pay the postage costs then you shouldn't have placed the order.

mullery83

johnnyboyrebel wrote: »

s

I don't think anyone is saying you were being silly. It was a valid post from you.

You can't be serious that you could buy something from Tesco today then notice it cheaper tomorrow so try to get a reduction or refund on yours? That's just ridiculous.
Again, you agreed to the postage amount so presumably were happy to pay it. The seller can package it as they like. If you didn't want to pay the postage costs then you shouldn't have placed the order.

I have indeed done that, I bought a tv for 698 and two days later it was 529 took it back and sent my missus in to buy it at revised price.

I was happy to pay the postage as I assumed he was Unable to bundle the items so the postage would be 7 pound per item, but he was and therefore the postage did not reflect the cost I anticipated

Techhead_2

mullery83 wrote: »

I have indeed done that, I bought a tv for 698 and two days later it was 529 took it back and sent my missus in to buy it at revised price.

I was happy to pay the postage as I assumed he was Unable to bundle the items so the postage would be 7 pound per item, but he was and therefore the postage did not reflect the cost I anticipated

so what would you do if the tv was further reduced? Take it back for a third time? How long would this go on for.

Surely most people do their research, buy something at a price they are happy with and then move on.

You can't go through life constantly reviewing everything you do to see if it could have been better or cheaper.

ladylouise62

mullery83 wrote: »

I have indeed done that, I bought a tv for 698 and two days later it was 529 took it back and sent my missus in to buy it at revised price.

But the difference is that Tesco is an enormous repeat-purchase organisation who can afford to just take things back because someone changes their mind. They can afford to take a loss on some stuff just to keep business or even to push other shops out of business.
It's not that other companies are bad for not doing that, but we are lucky that the enormous ones feel that it is ultimately to their benefit (i.e. not because they love their customers) to do this.
As a previous poster asked - would you be willing to send in some more money if they subsequently raised the price?

Yes, it's very frustrating., but you know what, life isn't fair

pmduk

Yes you're being fussy. Find something important to worry about.

mullery83

pmduk wrote: »

Yes you're being fussy. Find something important to worry about.

I like complaining makes me happy! I have never lost a complaint, pizza express, nandos, tesco, cineworld, local authority parkng rtickets, asda.....the list goes on. I find far too many people are perhaps too busy and therefore suffer substandard quality or service.

I aim to be the worlds happiest consumer, I don't like being made to feel under valued.


I honestly feel postage should cover your postage and packaging cost not make further profit.... I could have ordered the items weeks apart and it would have cost the seller more to post, due to my savvy purchase and good custom his postage has been reduced his end and I believe a percentage should be passed to the valued customer.


I totally understand the price reduction is just life but it does rub people up the wrong way.


Yes the TV example is extreme price change but whether it's £3 or £150 I rather it in my pocket.

arcon5

mullery83 wrote: »

I'm not being silly as I'm ony asking opinion....

If I bought something in tesco today andit was reduced tomorrow I'd take it back and mpby it cheaper... Fact

Further pore if I had ordered my two items weeks apart it would have cost the seller more but as I got them at the same time he benefitted.....

He charged £7 per item delivered but only sent one package...

It is true you could do this with Tesco, however, it is imo an abuse of their returns policy. Many companies accept returns if you change your mind, however it is common practice for these systems to be used for non-intended purposes ie to re-buy at a lower price.

Remember shops (brick and mortar type shops) do not by law have to accept returns if you change your mind - so even if you can get away with this with Tesco, anywhere else may not be so forthcoming with your return.

I'd be annoyed paying £14 postage for 2 items... mainly because a 24hr courier costs just half this! Royalmail probably less... but lets not ignore the fact you knew the price you would pay BEFORE ordering.

johnnyboyrebel

mullery83 wrote: »

I have indeed done that, I bought a tv for 698 and two days later it was 529 took it back and sent my missus in to buy it at revised price.

I was happy to pay the postage as I assumed he was Unable to bundle the items so the postage would be 7 pound per item, but he was and therefore the postage did not reflect the cost I anticipated

This is garbage, the shop should have told you to sod off (and would be well within their rights to do so) as this is not a valid reason for return. Prices go up and down all the time, they have to. As someone said, how long does this go on for? Keep taking the TV back forever? Inevitably the price would reduce agin and again.

mattyprice4004

johnnyboyrebel wrote: »

This is garbage, the shop should have told you to sod off (and would be well within their rights to do so) as this is not a valid reason for return. Prices go up and down all the time, they have to. As someone said, how long does this go on for? Keep taking the TV back forever? Inevitably the price would reduce agin and again.

I would have done if someone brought something back to my business after I'd reduced it - they wouldn't be getting the difference back. To expect anything else is madness.

mullery83 wrote: »

I honestly feel postage should cover your postage and packaging cost not make further profit.... I could have ordered the items weeks apart and it would have cost the seller more to post, due to my savvy purchase and good custom his postage has been reduced his end and I believe a percentage should be passed to the valued customer.

What about paying the staff to package the parcels, and the cost to take them to the sorting office / pay for collection?

the_lunatic_is_in_my_head

Amazon used to offer a 30 days price drop policy, if you contacted them they'd refund the difference between what you paid and the price on the site as many times as you asked within those 30 days but I guess it cost them a lot of money so it stopped a couple of years back.

It's always frustrating when prices change and when it's lower you do naturally feel you've overpaid.

Sometimes it's because the store has made a bulk purchase to get a lower price, is offering a sale over a busy period to boost trade, etc, etc and all you can do is try and buy at the right time.

If it was something you needed/wanted at that point then that was the right time and you should accept the price. Tesco might do buy 1 get 1 free on chicken drumsticks next week but if I want them for dinner tonight then I have to pay whatever today's price is. If I want them next week then I can wait, the same goes for everything else.

With the net it's very easy to check prices but that is part of the issue, where most are seeking the cheapest price (perhaps within certain limits depending upon service, etc) most companies are jumping prices around to match others to capture customers. Basically a lack of brand loyalty has created this behaviour, retailers are only responding to consumer shopping habits.

As above the most likely reason for this on Amazon marketplace is software matching other sellers and if you were to watch all day you might see the price chipped away by a few pence every 5 minutes throughout the day.

With the postage, certain sellers/categories are set by Amazon and it's a charge per item. I don't see many marketplace listings mentioning combined rates and the postage is shown during Checkout.

You might be better off checking independent websites as they are more likely to keep steady prices and most will aim to have a weight based postage calculated to encourage multiple purchases. They might not be the cheaspest but you need to decide what you want as a consumer, a cheaper price or a company which acts the way you expect, which in this case would be not chopping and changing the price every 5 minutes.

End of the day you can't have everything but there should, hopefully, be enough choice for you to find companies that suit your expectations.