*NEW* Tesco H&B Vouchers - *See First Post for UPDATES*

tinkerbe11

My local Tesco won't accept any h&b vouchers unless I buy the products pictured on the voucher. I pointed out that they are valid on ANY beauty/toiletry product but the SA said they changed their policy AFTER the vouchers were printed! Why still leave them all over the store then? Would that mean that you can only use the clothing voucher if you buy the top the woman is wearing in the picture?!

leadhead

tinkerbe11 wrote: »

My local Tesco won't accept any h&b vouchers unless I buy the products pictured on the voucher. I pointed out that they are valid on ANY beauty/toiletry product but the SA said they changed their policy AFTER the vouchers were printed! Why still leave them all over the store then? Would that mean that you can only use the clothing voucher if you buy the top the woman is wearing in the picture?!

This is rubbish......from that SA......they seem to make it up as they go along......I would certainly be inclined to either call at CS for verification, and even if they veriified it, would go home and ring the store manager.......its ridiculous...........but very little you could do.

It certainly can't be national policy, although one or two have reported similar incidences.

To change their policy after issue, would mean withdrawal of all vouchers and signs indicating this all over the stores.

Its getting just like RandR policy......just make it up as you go along.

NEgirl

leadhead wrote: »

Binning the vouchers, NEgirl....................thats punishable by whipping

Ive come over all flustered, dont know if it was your comment leadhead or the fact dh just walked in with another 10 active packs!! :rotfl:

countingthepennys

tinkerbe rotfl i was thinking the same about the clothing voucher lol what will they do when there is no pictures on them heaven forbid lol

leadhead

NEgirl wrote: »

Ive come over all flustered, dont know if it was your comment leadhead or the fact dh just walked in with another 10 active packs!! :rotfl:

For my ego....i'll believe its the former............................

Dont care what anyone else believes.......lol

tinkerbe11

leadhead wrote: »

This is rubbish......from that SA......they seem to make it up as they go along......I would certainly be inclined to either call at CS for verification, and even if they veriified it, would go home and ring the store manager.......its ridiculous...........but very little you could do.

It certainly can't be national policy, although one or two have reported similat incidences.

Its getting just like RandR policy......just make it up as you go along.

It is a load of rubbish of course but I don't think he made it up. I tried using the vouchers in the same store on three separate occasions and they all said the same thing. Didn't have time to argue with the SA or the CS desk, so I just emptied the entire contents of my shopping bag for a refund. The poor lad scanned all the bogofs twice and took ages to work out why the till is refunding me minus figures! Never mind. I will have to try my luck at another Tescos. Haven't had any free toiletries for months now!

countingthepennys

I liked the comments made abt OH's made me laugh.

leadhead

tinkerbe11 wrote: »

It is a load of rubbish of course but I don't think he made it up. I tried using the vouchers in the same store on three separate occasions and they all said the same thing. Didn't have time to argue with the SA or the CS desk, so I just emptied the entire contents of my shopping bag for a refund. The poor lad scanned all the bogofs twice and took ages to work out why the till is refunding me minus figures! Never mind. I will have to try my luck at another Tescos. Haven't had any free toiletries for months now!

It sounds as though its come either from the CO or store manager then....I would certainly ring anonymously and enquire.........adding your comment about the clothes.......I'll do it for you if you want to PM me the number.

Eupho

leadhead wrote: »

Thanks for that, so can we assume that when weve seen them actually press a button......its to get the total(presumably from the sub-total), as a few of us have definately seen another button being pressed, and coupons that previously beeped......then dont.

Oo my friend started work in Tesco checkouts a while ago (a lonnnnnnnnnnnnnng way from me) but Ive never actually thought of asking her about all this.. :rolleyes:

d0imakeuh0rny

i know this isnt a h&b comment but just wanted to point out to those former r&r's out in the wilderness certain xbox 360 games are labeled wrong the degree of getting the games for free....heads up guys and girls