ipod bought on Credit card- accidental damage

exel1966

marliepanda wrote: »

Are you actually asking if you can rip off whoever sold you the perfectly fine iPod because your son broke it?

What a good life lesson that would be for him...

Claiming on an insurance policy provided for accidental damage isn't ripping somebody off. There are a good half dozen cards out there who provide that protection free of charge, specifically for careless sons It's nothing to do with whoever sold them the Ipod.

marliepanda

exel1966 wrote: »

Claiming on an insurance policy provided for accidental damage isn't ripping somebody off. There are a good half dozen cards out there who provide that protection free of charge, specifically for careless sons It's nothing to do with whoever sold them the Ipod.

I guess I'm confused then. If the card has accidental damage cover, then you can claim if its within the timescale surely? If its not in the time scale, or you dont have insurance, then no?

I dont understand how it is a question if it is simply an insurance and not a chargeback case... thats why I was suspicious of what is actually being asked. Either you have valid insurance, or you dont.

_Andy_

Lisa_1971 wrote: »

My son bought an iPod Touch with his birthday money and I paid for it on my credit card - he's dropped it and the screen is smashed - his fault totally BUT would we be able to claim for it on the credit card..however we bought it 106 days ago. I'm thinking it's usually 90 days to claim but not sure AND it WAS his fault.

thanks in advance for replying to this thread. :(:(

What did the card company say when you asked them?

williham

Worth taking it to an apple store, my niece had hers replaced for free and they said don't do it again...

CKhalvashi

williham wrote: »

Worth taking it to an apple store, my niece had hers replaced for free and they said don't do it again...

Same with my MacBook when it fell out the car door about 18 months ago.

Apple know that if you have an iPod/iPad/iPhone, you'll but iTunes products, therefore they want you to have one.

CK

SnakeDoc

If getting a free one from Apple doesn't work, you can get a repair done for about £50: audioout.co.uk/p-2179-ipod-touch-4g-front-screen-replacement.aspx

Or you can give it a go yourself for < £20 if you're good with that kind of thing:
amazon.co.uk/Digitizer-LCD-Touch-Screen-iPod/dp/B004Q9UR68

dalesrider

meer53 wrote: »

The 120 day timescale is for chargebacks. There isn't a chargeback code for accidental damage.

Did you read the 1st line of my post

If it was a Visa card then there is no cover for accidental damage.

exel1966. Which is why I said VISA.

dalesrider

marliepanda wrote: »

I guess I'm confused then. If the card has accidental damage cover, then you can claim if its within the timescale surely? If its not in the time scale, or you dont have insurance, then no?

I dont understand how it is a question if it is simply an insurance and not a chargeback case... thats why I was suspicious of what is actually being asked. Either you have valid insurance, or you dont.

I don't think the Op knows if they have insurance cover or not.
Op has not come back and said who is the card provider. Visa or Mastercard.

meer53

dalesrider wrote: »

Did you read the 1st line of my post




exel1966. Which is why I said VISA.

Why are you quoting Visa chargeback timescales when there is no chargeback cover ?

dalesrider

meer53 wrote: »

Why are you quoting Visa chargeback timescales when there is no chargeback cover ?

By Op

BUT would we be able to claim for it on the credit card..however we bought it 106 days ago. I'm thinking it's usually 90 days to claim but not sure AND it WAS his fault.

Which is also why I said Visa has no cover for accidential damage. But we still don't know what card was used.

C/b timescales just to advise OP, for future reference.