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PC or connection issues?
Comments
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Your broadband modem is experiencing connectivity issues
Then a list of suggestions
1- unplug modem (already tried) then basically restart and it should be fine etcI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Useful , we really didn't know that did we :cool:, ok did it fix anything at all (I know the answer will be nope)Your broadband modem is experiencing connectivity issues
Then a list of suggestions
1- unplug modem (already tried)
OK assuming no then press Windows button and R together, type in CMD and press enter. In the cmd prompt window type in ipconfig /all and press enter, look for the block saying Wireless adapter and copy and paste it here4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0 -
Ok trying that nowI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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I can't cut and paste as I'm doing this on the iPad and doing the work on the PC.
Under the bit that says wireless LAN adapter wireless network connection it says>
Connection specific DNS suffix description
Realtek RTL8188CU wireless LAN 802. 11n USI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
If you need the rest I could go get my sons laptop and use that, but not sure what system he is using, it is a Windows though not a MACI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Oops silly me, ok
IP V4 address = xxx.xxx.xxx.xxx
Gateway Address = xxx.xxx.xxx.xxx
DHCP Server Address = xxx.xxx.xxx.xxx
DNS Server = xxx.xxx.xxx.xxx
They are all internal to your network so won't give anything away
Edited oh and just give me numbers don't want to wear out you fingers/ipad screen4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0 -
Missed your other question:o about the laptop, yes we could use that to get into the router if necessary, if it needs configuring then the ethernet cable route would be better if the router needs to restart its wireless4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0
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Just an update
I managed to get hold of my sons laptop, plugged it all into the router with the Ethernet cable and phoned virgin.
They have reset everything , but say it all looks fine. I checked my main PC again and also checked it was the same network, but it still shows me as having no Internet access.
They said I could dismantle the Whole lot, take it downstairs and re set again, but they feel it is now more likely to be an issue with my PC.
They suggested that certain sorts of virus' can disable the connection, but I've done a full scan already that showed nothing. However something had disabled my windows protection as I got a warning when I rebooted and I cannot turn it back on.
I'm going to rescan now and go and have some breakfast as I've been doing this for several hours and I'm beginning to think I ought to go down to Costco and buy a new QPC.
Thank you for your help , fit was very welcome. I may be back once I've done a full scan and looked for nasties.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Bother, since the reset my son now has no Internet connection either. The iPad is still fineI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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Get some calories, and we can pick up later, I will be out after 13:30 but I'll have my netbook with me when I get to the (cough Pub) Office:D4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy0
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