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Orange 'Free' Broadband

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Comments

  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    Thats odd that they closed it after 101 signatures as there are some on that website when i had a very brief look that have 1000 signatures, one even has over 55,000, and another over 300,000.
  • Will_B_Back
    Will_B_Back Posts: 37 Forumite
    edited 2 November 2012 at 4:54PM
    Hi! Smiley19

    Glad to hear you achieved what you wanted and that this forum helped you .

    I think it might be worth an email or phone call to Ofcom to register your disapproval at being mis sold your contract.

    My reasoning is twofold:

    1. It makes Ofcom aware of the numbers involved,and may persuade
    Them to refer the case to The Office Of Fair Trading.

    2. If that happens, and a prosecution for Misselling is proved your
    Ofcom Ref. Number will be useful in any claim for compensation
  • Hi! Smiley19

    Glad to hear you achieved what you wanted and that this forum helped you .

    I think it might be worth an email or phone call to Ofcom to register your disapproval at being mis sold your contract.

    My reasoning is twofold:

    1. It makes Ofcom aware of the numbers involved,and may persuade
    Them to refer the case to The Office Of Fair Trading.

    2. If that happens, and a prosecution for Misselling is proved your
    Ofcom Ref. Number will be useful in any claim for compensation


    And done. I think 2 is unlikely in my case as it really was a painless process - assuming all goes smoothly and I'm not disconnected anyway!

    Unless I can claim compensation for listening to their awful 'On Hold' music, then my only inconvenience was a 20 minute phone call - I can live with that.

    But happy to add myself to Ofcom's list of the numbers affected, especially if that's going to help others to build a case.
  • The petition has been re opened so PLEASE get everyone you know to sign it, we need to find the other 89,898 of us!
    http://www.change.org/en-GB/petitions/ofcom-publish-their-review-on-mis-selling-by-ee-re-withdrawal-of-bb-service

    I will be bringing you all some very good news with regard to media coverage and promotion next week ,so keep watching this forum.
  • The_Future_is_Bright
    The_Future_is_Bright Posts: 86 Forumite
    edited 2 November 2012 at 5:48PM
    Olaf-swantee-1.jpg

    Just some ideas for Xmas. OLAF SWANTEE looking rather smug. Make a fabulous xmas card for all the family!!!!
    :rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:

    WE COULD EVEN HAVE A CAPTION COMPETITION!! GIVE US YOUR VIEWS
  • Please sign our petiton if you haven't already done so,
    its going to go viral soon....
    ferret_4 wrote: »
    well my case officer in executive office has basically told me to bigger off "I'm not dealing with broadband any more so that is that" unless have now complained to Ofcom again about how they are handling complaints and not getting anything sorted. I was told I could keep my free broadband but wanted email confirmation which has never arrived...however I've had 2 emails saying to call them before they cut me off with 2 different dates. there simply incompetent.
  • I think it was my mistake to click the "activate" button when I got to 100 supporters, but its back up again nowas we want to find the missing 89,989. Lol :T
    Thats odd that they closed it after 101 signatures as there are some on that website when i had a very brief look that have 1000 signatures, one even has over 55,000, and another over 300,000.
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    edited 2 November 2012 at 6:06PM
    Olaf-swantee-1.jpg
    "qui qui ve shall remov ze FREE broadband & saves millizons, ze birish are zo stupidamerd they vil gives uz more poundz for ze lezz products and I shall be ze next un furmer of ze France Telecom he he he !"

    And then we had the last laugh....the MSE bomb dropped....LOL :D
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • jezster
    jezster Posts: 48 Forumite
    received my e-mail from orange informing me, my broadband will continue until my mobile contract expires.
    thank you eva49 for all of the help you have given to me personally.
    thank you to everyone else for posting & giving us all help, as to what was happening.
    If we were French we would have blocked the roads with tractors lol
  • David_P_4
    David_P_4 Posts: 20 Forumite
    edited 2 November 2012 at 6:46PM
    Well, Orange broadband was working fine, [if slow] all day up until around an hour ago.

    Once again, we enter the 'peak time' of the day and suddenly find we have insufficent broadband to watch youtube vids, or BBC iplayer.......

    Orange's answer to this?

    They take you through their automated waste of time phone call, with the usual factory resets etc, then tell you, you need to try a WIRED connection.......

    Even though I pay them for a WIRELESS service, a WIRELESS livebox router, and have bought two WIRELESS adaptors from them.

    A law unto themselves, and Ofcom exist to protect their thievery.

    Happens every damned day.:mad:

    You only have a voice in this bloody country if you are a corporation.
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