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Who is CEO for Aquacard?

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  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Aqua Card is a division of HBOS. I belive the current chairman is David Nicholson. Try [EMAIL="davidnicholson@halifax.co.uk"]davidnicholson@halifax.co.uk[/EMAIL].

    CEO of Lloyds banking group is Antonio Horta-Osorio.
    I have however telephoned Aqua and they have told me it is someone called Ronald Calhoun.
    However no details about such person on Google :mad:
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Complaint to Halifax, then another to Lloydstsb, now another to Aqua ? You seem to have lots of bad luck.
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    opinions4u wrote: »
    David Nicholson is responsible for the running of the Halifax branch network.

    Not the credit card business.



    If you feel the need to go to the top I'd suggest LBG executive complaints would be a better route. You have the details.

    If you choose to go the ordinary way, the link below will help.

    http://www.aquacard.co.uk/contact-us

    I am not sure they are still part of LBG that's the trouble.
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    You sound like the sort of customer that the banks just like get shot of give you £10 goodwill gesture just to get you out of the branch.
    Whilst any compensation is always nice it is a credit history potential issue I am trying to prevent.
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    meer53 wrote: »
    Complaint to Halifax, then another to Lloydstsb, now another to Aqua ? You seem to have lots of bad luck.
    All my complaint have been justified. Any reason why should I let it go?!
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Just stop using the shop. Sorted.
  • opinions4u
    opinions4u Posts: 19,411 Forumite
    edited 16 August 2012 at 9:26PM
    I am not sure they are still part of LBG that's the trouble.
    Well look at it this way, their contact page that I linked above has some addresses in it.

    One of them is an old Bank of Scotland site. The other is the old Halifax Building Society head office.

    LBG via HBOS administer the card. The funding for the lending comes from elsewhere. Those who administer the card are who you deal with. Mr Antinio Portugese bloke is the top dog there.

    Dr_Cuckoo3 wrote: »
    Although he is not best placed to kick those in a position to resolve a complaint quickly.

    I did sit in his office for a job interview once though.
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Dr_Cuckoo3 wrote: »
    Whilst I do extremely appreciate you are trying to help, their website state following information:

    • Who is SAV Credit?

      SAV Credit Ltd is the company that markets and underwrites aqua credit cards.
    This means they are not owners but just marketers and underwriters
  • Mishomeister
    Mishomeister Posts: 1,080 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    meer53 wrote: »
    Just stop using the shop. Sorted.

    Would that mean I get my money back? Or more importantly credit report corrected?
  • BugsyBrowne
    BugsyBrowne Posts: 5,697 Forumite
    Would that mean I get my money back? Or more importantly credit report corrected?

    I wouldn't worry To much about your credit report as you've got an Aqua credit Card can't see it being up to much.

    Only kidding!
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