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Help my first real problem
mistresslisa
Posts: 346 Forumite
I have just sold some vouchers but they expire on the 31st (which i stated on listing making it stand out) buyer has paid via paypal but its and e-cheque which i very much doubt will clear in time for the buyer to recieve the vouchers to use.
I got an email from the seller asking me to send them early, i refused saying i wont send them before cleared payment as stated on listing.
What are my options now??
I got an email from the seller asking me to send them early, i refused saying i wont send them before cleared payment as stated on listing.
What are my options now??
"Say cheese mommy" 0
Comments
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is the buyer aware the payment is coming through as an e-cheque..
it may be their debit/credit card number on file has expired and they havent realised, so the payment comes from their bank account as an e-cheque.
e-cheques take around 10 working days to clear...0 -
yes they are aware but are still asking me to send before payment is cleared "Say cheese mommy" 0
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ok, well if they are aware...it takes around 10 days for an e-cheque to clear
they will need to pay by another method....
dont send them if you havent got a cleared form of payment.0 -
Stand your ground. Don't send the vouchers until the e-cheque has cleared.-->♥<-- Sugar Coated Owl -->♥<--
If you believe, you will survive - Katie Piper
Woohoo! I'm normal! Gotta go tell the cat.0 -
The 31st is only a few days a way, you are cutting it very fine. Your best bet would be to explain the whole situation to the buyer and tell them an e-cheque is no good. Its really not going to feel right if you send the vouchers once they have expired is it.0
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I have emailed the seller explaining that e-cheque is no use and even offered to cancel the sale have had no reply as of yet the expiry date was shown on listing in a different colour to the rest so the buyer knew exactly what they were buying "Say cheese mommy" 0
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If they still want the vouchers, they will have to pay by another means. Reject the echeque and explain this. Make a 2nd chance offer if you have to.My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
frivolous_fay wrote: »If they still want the vouchers, they will have to pay by another means. Reject the echeque and explain this. Make a 2nd chance offer if you have to.
Ok how do i reject the e-cheque i've only ever had one other b4 and that was fine "Say cheese mommy" 0 -
Ah, now you have me stumped
My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
frivolous_fay wrote: »Ah, now you have me stumped
lol that makes 2 of us :rotfl: "Say cheese mommy" 0
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