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faulty water meter

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Comments

  • lapat
    lapat Posts: 816 Forumite
    regarding the 6 month readings the law actually only states that it cannot be estimated for than two years so in fact they can estimate your bill 3 times before they have to read it.

    as for not turning of your water dont bank on it there is a little loop hole althoough it may not work in this ladys case as they already know who she is........
    need to have a lightbulb moment
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    lapat wrote: »
    regarding the 6 month readings the law actually only states that it cannot be estimated for than two years so in fact they can estimate your bill 3 times before they have to read it.

    and to add to that it has to be read by a meter reader within 2 years otherwise it will fail the DG8 target, there is also a DG8 1 year target and customer reading can be included in those
  • dzug
    dzug Posts: 2,260 Forumite
    sharkmark wrote: »
    I agree with moonrakerz - go for tough angle - you can always decide to back down later if they come back with tough stance themselves...They'll never take it to court - they'd lose - their equipment failed so they cannot simply GUESS at how much water you used...it's VERY unfair and inaccurate if you think about it.

    But they are not GUESSING. They are making an estimate based on known facts, a perfectly legitimate action.
    You can probably argue it down a little, and have the power to reduce it a bit(by being economical with water over the next few months)

    It doesn't really matter whose 'fault' or 'mistake' it was.
  • lapat
    lapat Posts: 816 Forumite
    deanos wrote: »
    and to add to that it has to be read by a meter reader within 2 years otherwise it will fail the DG8 target, there is also a DG8 1 year target and customer reading can be included in those


    dg target for 1 year on applies to commercail premises at this moment in time
    need to have a lightbulb moment
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    lapat wrote: »
    dg target for 1 year on applies to commercail premises at this moment in time

    There is a DG8 1 year target on domestic premises, as can be seen on the OFWAT website page 30 of the PDF


    http://www.ofwat.gov.uk/aptrix/ofwat/publish.nsf/AttachmentsByTitle/los2006.pdf/$FILE/los2006.pdf
  • emweaver
    emweaver Posts: 8,419 Forumite
    Theyre not allowed to turn off your water unless your a business. Its an essential to live which is why they cant. The most they can do is take court again and send debt collectors round. My dads not paid for 3 yrs and hes not been cut off
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • emweaver
    emweaver Posts: 8,419 Forumite
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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