Sold ps3 to buyer with 0 feedback

clairelg88

Hi, I've just sold a ps3 on buy it now to a buyer with 0 feedback. It was buy it now or best offer £150. I do not feel comfortable selling to someone with no feedback. What should I do? He bought it for 150 and has already paid, and has also messaged telling me not to forget to send it recorded as its a high value item.
thanks in advance

pearl123

Every ebayer starts with no feedback - even you..!

Send it recorded delivery. There is no reason to presume you should run into trouble with this purchase.

starrybee

Send it special delivery actually. Recorded only covers it up to £46 and doesn't always guarantee proper tracking.

Also take photos of it before you send including any serial numbers that may be on the box.

clairelg88

thanks for your replies.
I just have a bad feeling that's all, do I have to go through with the sale?

soapyjoe

No one can make you send it but you're risking a big fat negative and low star ratings, along with comments about you being a non performing seller, if you dont and refund the buyer.

As stated above, you need to send either Special delivery which is expensive or via a trackable parcel courier which will probably work out cheaper.

Take photos as suggested and hope for the best.

No feedback is not an indication of a scammer. Buyer scammers will have good feedback for purchases, as it's not possible to leave them bad!

If you want to sell on ebay, you have to be aware that there can be risks but in my experience (said with fingers crossed, so as not to tempt fate) there are a lot more good buyers out there than bad.

Crowqueen

My mother registered her eBay account this year at the age of 61. She won't have much feedback, but has been buying all her life and is currently in charge of a private school so has experience of business, selling and marketing too. Yet you would probably refuse to sell to her. What?!

This is the problem with buyer feedback. If someone you'd never seen before walked into a shop and paid you for something, or if you were a new customer in a particular shop, no-one would refuse to serve you on that basis.

If you have 'gut feelings' about everything then selling an expensive item online is not really a good idea.

Special delivery or courier all the way - you will need a signature to defend an INR - but you were new once, not only on eBay but to buying things. I know some shopkeepers are suspicious of little children, but I'm not sure anyone would refuse two pence for a sweet simply because the purchaser had no experience of buying before.

That's just how absurd buyer feedback is. It's not used over on Amazon and it hasn't held them back. eBay should tighten up security after the event and scrap buyer feedback - they do need a sensible claims limit (I think Amazon's is too strict given personal experience with INR) but the idea of customer references has just distorted the way sellers view their responsibilities and those of their buyers - so it really is a bit of a red herring, even regarding fraudsters.

pearl123

I also presume that the buyer has paid throught paypal?

clairelg88

pearl123 wrote: »

I also presume that the buyer has paid throught paypal?

yes they have.
I feel bad about doubting people, its just a lot of money to lose if things go wrong

DCFC79

clairelg88 wrote: »

yes they have.
I feel bad about doubting people, its just a lot of money to lose if things go wrong

Take the relevant precautions as suggested on here and you should be ok,

Crowqueen

If you had sold it on Amazon this wouldn't be an issue. Postal insurance will protect you quite adequately.

pearl123

By sending it special delivery you are doing the best you can to cover yourself. I have sold twice to people with no feedback and had no problems. I was pleased to give them glowing feedback to start them on their way.
However, I would say that I was selling low value items.
Best of luck - I do hope it goes well.