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Contract Question - Vodafone ending Mobile TV

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Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi dobba,

    That's great, I have found the email chain.

    I will get in touch today to discuss this further.

    Thanks,

    Heidi
    Web Relations Team
    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • dobba
    dobba Posts: 29 Forumite
    Hi Heidi

    I had a missed call from customer services over the weekend and called them back today and spoke to someone who listened today!

    Issue is now resolved.

    Thanks for your help.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    Did you get your contract terminated?
  • dobba
    dobba Posts: 29 Forumite
    buscape wrote: »
    Did you get your contract terminated?


    No we came to an arrangement where the contract is still running but I've been given some extra data allowance and a discount which seemed a fair solution.
  • MillicentBystander
    MillicentBystander Posts: 3,518 Forumite
    edited 20 August 2012 at 4:56PM
    Just goes to show you that, unlike some on here would advise, if you think you are in the right you really do need to go for it and not just roll over. Congratulations, dobba! Only just read this thread now but I would have been with Grumbler on this one - surely the fact that Voddy were bundling in Voddy TV with your contract was a major reason for you going for it in the first place? So the fact they now say it's no longer available is of detriment to you? These companies need to be watched carefully imo.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Ho dobba,

    That's awesome news! Thanks for letting me know. :)

    Best wishes,

    Heidi
    Web Relations Team
    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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