How long for a chargeback?

dealer_wins

ahxcjb wrote: »

I haven't been clear enough previously; so let me be clear now. I am not remotely interested in your amateur legal opinion. Please don't waste your time further.

Thanks.

Better to put people on your ignore list, than post abrupt retorts that make you look like a spoilt 5 year old.

meer53

BASFORDLAD wrote: »

Sorry but charge backs will and do work in this instance

So i must have imagined all those phone calls i had to make to customers to tell them i was redebiting their accounts because the chargeback had rejected ?

Have you dealt with many chargebacks ?

There are occasions when the issuer of the card will refund (as someone has already mentioned) as it's not cost effective to take any further when the rejection is received and the customer doesn't accept the decision. It's not the clamping companies who pay in those cases, it's the banks.

lisyloo

So i must have imagined all those phone calls i had to make to customers to tell them i was redebiting their accounts because the chargeback had rejected ?

I may have got this wrong, but the way it comes across is that you are talking about chargebacks generally whereas Basfordlad is talking specifically about chargeback related to clamping companies?
Could this explain the different points of view and both still be valid?

meer53

lisyloo wrote: »

I may have got this wrong, but the way it comes across is that you are talking about chargebacks generally whereas Basfordlad is talking specifically about chargeback related to clamping companies?
Could this explain the different points of view and both still be valid?

No, i'm referring to cases i have dealt with relating to clamping company chargebacks.

BASFORDLAD

meer53 wrote: »

So i must have imagined all those phone calls i had to make to customers to tell them i was redebiting their accounts because the chargeback had rejected ?

Have you dealt with many chargebacks ?

There are occasions when the issuer of the card will refund (as someone has already mentioned) as it's not cost effective to take any further when the rejection is received and the customer doesn't accept the decision. It's not the clamping companies who pay in those cases, it's the banks.

Quite a lot actually so i know what i am talking about

derps

ahxcjb wrote: »

As I have said before, and I really wish you would listen, I am not prepared to enter into legal discussions with people not qualified to offer opinion. You don't know the facts of the case, nor are they relevant.

You seem strangely hostile to people trying to help. I don't think there is a chargeback reason code for entitled babies so you may want to brace yourself.

Plxply

You'll find everything you need to know about chargeback time frames and also reason codes within the operating regulations for the appropriate network:

http://corporate.visa.com/_media/visa-international-operating-regulations.pdf

http://www.mastercard.com/us/merchant/pdf/BM-Entire_Manual_public.pdf

Sorry, seems like Mastercard has a separate chargeback guide, it's applicable to all regions so just ignore any unrelated areas:

http://www.mastercard.com/us/merchant/pdf/TB_CB_Manual.pdf