Falsely Advertised Used Car

Flyboy152

Hintza wrote: »

Utter nonsense.

If they have no record of it on the dealer system and you have no record of a "proper" service history they will tell you to get lost.

Also if they go through the receipts and find anything out of order they could decline the warranty.

I can't see you wandering in to your dealer and saying I have had it serviced to manufacturer specifications and they say OK that's fine we'll just fit the new cambelt and rebuild the top half of the engine for you!!

It is up to them to prove the vehicle has not been serviced as per the schedule. If there is no record, they have proved it. However, if the book is stamped, they would have to provide further proof. They would have to contact the garages who have stamped the book, to provide evidence that the car had been serviced. Even then, if the garages cannot do that, the stamps are what matters. If it ever went to court, the manufacturer would have to disprove the validity of the stamps.

Hintza

They will expect fully itemised receipts from any non-dealer network garages. Anyone can put a stamp in the book, the stamp is meaningless without some sort of proof the work was carried out to manufacturers specifications.

I'm not going to argue with you any more but if I was buying a car still within warranty I would expect it to be dealer serviced to ensure the warranty was intact.

Flyboy152

Hintza wrote: »

They will expect fully itemised receipts from any non-dealer network garages. Anyone can put a stamp in the book, the stamp is meaningless without some sort of proof the work was carried out to manufacturers specifications.

I'm not going to argue with you any more but if I was buying a car still within warranty I would expect it to be dealer serviced to ensure the warranty was intact.

I don't think you understand the basic principles of law; it is impossible for anyone to prove a negative. The onus is upon the manufacturer to prove that the car has not been serviced, as per the schedule. If the book is stamped, by a legitimate business, the manufacturer has to prove they are not valid. It really is as simple as that.

bod1467

Flyboy152 wrote: »

... it is impossible for anyone to prove a negative. The onus is upon the manufacturer to prove that the car has not been serviced, ...

Aren't they contradictory statements? You're saying the manufacturer has to prove a negative ... which is impossible.

Flyboy152

bod1467 wrote: »

Aren't they contradictory statements? You're saying the manufacturer has to prove a negative ... which is impossible.

Yes I did wonder about that myself, but if you think about it, in reality, it kind of works. Seeing as they do have prove it, so making it impossible.