Amazon account has been closed, how can I open a new one?

Chippie86

...........

cte1111

It does sound like a high rate of returns.

I've just had a look back through my Amazon account and I've ordered about 200 items in the last 3 years (heck that seems a lot now) but only cancelled one order, as it took too long to come. I've never returned any items that I actually received, I've never had an item not received. I'm quite picky as well, certainly don't disagree with sending items back that are faulty.

So I think you have been more work for Amazon than most customers and they've evidently decided you're not a profitable customer for them. It's a shame but they you go.

Takeaway_Addict

Yes, high rate of returns that is obviously not making them as much money as they would like.

Quite within their right to refuse to sell to you.

mjm3346

another thread about a closed amazon account

https://forums.moneysavingexpert.com/discussion/4002617

Crowqueen

It's hard to get a balance but Amazon have very strict anti-fraud policies and things do go wrong, but there is a limit which you have reached. Big companies often keep a close eye on who registers with them so I wouldn't dare try and get around those blocks. You could probably have an IP block.

It is a shame since fundamentally the items you receive are not your responsibility if they are SNAD. However, the seller has probably been nuked as well, given how strict Amazon's satisfaction ratings are.

In my years buying from them I have had a bad year - two returns on faulty Kindles from the mothership, so to speak (third time lucky, happily), two marketplace items refunded as not received (one of which did turn up and I asked Customer Services if I could repay), and a cancellation just prior to dispatch because I ordered an item that was the subject of an INR on Play but sod's law decreed that I ordered it during the day at uni and then came home to find the Play item had finally been delivered. I'm usually very, very pleased with what I buy but I've had issues recently which at one point made me reconsider whether buying online was worth it at all except for stuff I really couldn't get elsewhere. I've actually started to buy more things offline now I have a boyfriend who takes me shopping in Basingstoke every weekend .

Amazon have excellent customer service, and excellent control over sellers - but part of the pay-off is that you do have limits. Maybe they should increase those limits - after all, on marketplace sites you are not just buying off one person, so the chance of disappointment increases depending on how many people you buy off - in my opinion but I'm not privy to Amazon's decision-making. On eBay I have stopped buying in a number of categories because of disappointment, but I wouldn't stop buying stamps just because I received a stinking rag that was supposed to be a blouse.

So in your defence I would say that receiving a shoddy iPad shouldn't stop you buying paper books, but sometimes you need to tread a bit more carefully. Let this be a wake-up call - you can still buy things on eBay.

sniggings

Argos should have opened the phone box in front of you, they have to opeened it I believe to get serical number or some such number of the phone to put the credit on the phone, as they will get charged by the phone company if you were to say buy a phone from O2 but then used a Vodafone topup, it's nothing to do with checking for missing parts as far as I know, the last phone I bought I was told this by the manager of the shop, he said the mobile company discount the phones because they want you to use them, and loose a load of money if you don't and it was them that told him he had to make sure the credit went on the phone.